Collections Officer

2 weeks ago

North York, Canada Kronis, Rotsztain, Margles, Cappel LLP Full time

Kronis, Rotsztain, Margles, Cappel LLP (KRMC) is a diverse, mid-sized Toronto law firm offering services to businesses and individuals in a broad range of practice areas. Acting for several well-known clients including financial institutions, leasing companies, multinational corporations, and owner
- operated businesses, KRMC is a collaborative firm which offers a collegial work environment. KRMC is located in the thriving, uptown business district of Toronto, and has convenient, direct access to the Yonge-Sheppard subway station.

**Responsibilities**:

- Contact customers to negotiate payment of outstanding accounts for external bank clients;
- Assist in determining whether to settle claims and/or commence legal action;
- Maintain and update client files;
- Handle large volumes of documentation in an organized fashion;
- Establish payment plans and record payments;
- Perform administrative tasks and clerical duties as required.

**Qualifications**:

- Previous collections experience;
- Some experience with collecting for financial institutions is an asset;
- Deadline and performance driven;
- Ability to negotiate in a tactful and diplomatic manner using superior oral and written communication skills;
- Detail oriented, efficient and accurate, with strong mathematical capabilities;
- Some experience using a third-party bank database system is an asset.

We thank all applicants, however, only those with the above stated qualifications who are selected for a telephone interview will be contacted. No phone calls or agencies please.

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- North York, ON M2N 6S6: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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