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Implementation Consultant
1 week ago
**Overview**
**This is a remote role in Canada, with a preference for the Winnipeg, Canada area.**
**Responsibilities**
- Implement Altera software at our Winnipeg client site
- Perform all project workplan tasks in accordance with contracted project scope
- Perform system configuration tasks and provide system configuration consultation to clients
- Provide workflow consultation and guidance to clients
- Identify and resolve, and/or escalate, system and workflow issues that arise throughout your implementation project.
- Provide activation support; meet or exceed client utilization targets.
- Set appropriate expectations with clients and manage them throughout the project life cycle.
- Anticipate client needs; consistently place clients at the center your thinking; function as the client advocate.
**Qualifications**
Academic and Professional Qualifications:
- Bachelor's degree or equivalent/years of experience required.
**Experience**:
- 2+ years healthcare implementation/configuration experience.
- Clinical background preferred.
- Technology background, i.e. background in SQL or SSRS reporting preferred.
- EHR experience / workflow knowledge preferred.
- Client presentation experience; strong written and oral communication skill set.
- Project management experience; skilled at managing numerous key priorities simultaneously.
- History of taking on roles, tasks and projects where quickly learning new info is required; a "quick study."
Travel Requirements:
Working Arrangements:
- Standard work week or as defined by assignment requirements.
- May require after-hours, on-call support and/or holidays.
- On-call and after hours work during peak times including end of month/quarter/year; during this time PTO is limited to meet business needs.