Customer Service and Collections Representative

5 months ago


Winnipeg, Canada SinglePoint Group International Full time

At SinglePoint, we stand as industry leaders in customer life cycle management, excelling in attracting, retaining, and delivering unparalleled customer experiences. Join our team to redefine accounts receivable management and assume a pivotal role in shaping the future of customer-centric solutions.

We are seeking dedicated and customer-focused **Customer Service and Collections Representatives** to join our team. As a **Customer Service and Collections Representative**, your primary mission is to monitor customer accounts, provide customer service regarding collection issues, and resolve client discrepancies.

**Job Details**:
**Train and work remotely from within Manitoba** This permanent full-time opportunity requires availability any five (5) days a week within operating business hours:

- Monday-Friday: 7:00 am to 7:00 pm CST
- Saturday: 8:00 am to 12:00 pm CST
- Windows 10 (1803 or higher)
- 8GB RAM
- 500MB free storage
- Minimum 10mbps internet speed
- Webcam and headset

We offer a TAX-FREE equipment reimbursement program of up to $200.

**Responsibilities**:

- Recover funds on past due accounts and negotiate payment arrangements
- Maintain positive customer relationships for increased retention
- Resolve disputes and complaints with exceptional customer service
- Accurately update and manage customer records in the billing system
- Contribute to departmental objectives for recovery, call quality, and productivity
- Collaborate across departments and demonstrate problem-solving skills

**What We Offer**:

- Remote Work - train and work from home within Manitoba
- Up to $200 equipment reimbursement
- Tier wage model based on tenure
- Monthly contests with cash and prizes
- Benefits/Health Care Spending Account
- Perkopolis Discount Program
- Career and Leadership Development
- Comprehensive training and continuous development

**Qualifications**:

- Minimum 1-year collections or call center experience
- Excellent communication, negotiation, and computer skills
- Responsive and adaptable to change
- Strong time management and organizational skills

**Compensation**:
Starting wage:

- $14.15- After 6 months:
$15.50

We are an equal opportunity employer. Accommodations are available upon request at any point in the selection process. #1



  • Winnipeg, Canada Canadian Linen and Uniform Service Corp Full time

    **WHO WE ARE** Canadian Linen & Uniform Service Corp., a Vestis company, provides uniforms and related products to more than 300,000 customers across North America, in virtually every industry. From designing and manufacturing to laundering and delivering, Canadian Linen works with local and national clients to create and maintain a total uniform solution...


  • Winnipeg, Canada eCom Customer Care Full time

    **We are hiring full-time, permanent Customer Service Representatives (CSRs) to join our team! CSRs are responsible for delivering top notch service to clients while promoting a variety of products and services.** **CSRs are responsible to**: - Efficiently and effectively manage high customer call volumes. - Identify and address customer needs, providing...


  • Winnipeg, Canada Right Time Heating and Air Conditioning Full time

    As a Customer Service Representative, you will be responsible for delivering high-quality and efficient customer service to all Right Time customers, both internal and external. Your role will involve providing an exceptional experience to potential customers, existing customers, and field team members. Right Time is currently in search of full-time Customer...


  • Winnipeg, Manitoba, Canada Pixel Auto Service Limited Full time

    Job DescriptionAt Pixel Auto Service Limited, we are seeking a highly organized and detail-oriented Customer Service Representative to join our team. The ideal candidate will provide exceptional customer service, greet clients, and direct them to the correct service areas.Key ResponsibilitiesProvide basic information to clients and the publicSchedule and...


  • Winnipeg, Manitoba, Canada Pixel Auto Service Limited Full time

    We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Pixel Auto Service Limited. As a key member of our front desk team, you will be responsible for providing exceptional customer service, answering phone calls, and responding to inquiries in a timely and professional manner.The ideal candidate will have a...


  • Winnipeg, Canada IntouchCX Full time

    **About IntouchCX** IntouchCX is a global leader in customer experience management, digital engagement, and technology solutions. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we obsess about our clients by providing remarkable customer experiences for the world’s most innovative brands. **About the Job** We are...


  • Winnipeg, Canada Harwood Sales Group Full time

    We are a sales and marketing company based out of Toronto Ontario, looking for motivated and passionate Customer Service Representatives that want to make a difference! Looking for full time schedules, Monday to Friday. Please review the following info for more details! **Customer Service Representative Job Responsibilities**: - Serves customers by...


  • Winnipeg, Canada IntouchCX Full time

    **About IntouchCX** IntouchCX is a global leader in customer experience management, digital engagement, and technology solutions. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we obsess about our clients by providing remarkable customer experiences for the world’s most innovative brands. **About the Job** We are...


  • Winnipeg, Canada IntouchCX Full time

    **About IntouchCX** IntouchCX is a global leader in customer experience management, digital engagement, and technology solutions. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we obsess about our clients by providing remarkable customer experiences for the world’s most innovative brands. **About the Job** We are...


  • Winnipeg, Canada Crown Auto Group Full time

    Senior Customer Service Representative Crown Autobody and Glass - 1717 Waverly Street Job type: Full Time We are a Winnipeg-based family-owned organization that believes in building relationships, integrity, and teamwork. We take pride in being one of Canada’s Best Managed Companies and one of Aon Hewitt’s Best Employers Platinum level, while...


  • Winnipeg, Canada crownautogroup Full time

    Senior Customer Service Representative Crown Autobody and Glass - 1717 Waverly Street **Job type**: Full Time We are a Winnipeg-based family-owned organization that believes in building relationships, integrity, and teamwork. We take pride in being one of Canada's Best Managed Companies and one of Aon Hewitt's Best Employers Platinum level, while providing...


  • Winnipeg, Canada ProWide Parcel Service Full time

    We are a local small business in a fast paced industry seeking a Customer Service Representative. In this position, you will be the main contact for customers on various requests in a timely manner and working with our operations team to ensure daily targets are met and exceeded in an efficient manner. This position requires a high level of organization,...


  • Winnipeg, Canada Mr. Rooter Full time

    If you are looking for a new career where you can get coaching and training for a job that’s in demand, we are looking for you! You may have never thought about customer service as a career, but it’s a job that pays extremely well! Plumbing is very important service work that’s always needed, even in times of economic uncertainty. As a customer...


  • Winnipeg, Canada UW Winnipeg Full time

    UW Winnipeg is looking for a Customer Service Representative to take on the responsibility of creating and maintaining lines of communication with our customers. They will provide product and service information, fulfill order requests, resolve any emerging problems, and act as a liaison on behalf of our client. The primary objective of the Customer Service...


  • Winnipeg, Canada UW Winnipeg Full time

    UW Winnipeg is looking for a Customer Service Representative to take on the responsibility of creating and maintaining lines of communication with our customers. They will provide product and service information, fulfill order requests, resolve any emerging problems, and act as a liaison on behalf of our client. The primary objective of the Customer Service...


  • Winnipeg, Manitoba, Canada Tim Hortons Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and friendly individual to join our team as a Customer Service Representative.As a Customer Service Representative, you will be the face of Tim Hortons, providing exceptional customer service to our guests. You will be responsible for greeting and welcoming guests, taking orders and...


  • Winnipeg, Manitoba, Canada Canadian Tire Full time

    Customer Service RepresentativeAt Canadian Tire, we are seeking a reliable and detail-oriented Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, operating a cash register, and processing transactions accurately.Key Responsibilities:Provide excellent...


  • Winnipeg, Manitoba, Canada Longview Logistics Ltd. Full time

    Job DescriptionCustomer Service RepresentativeAt Longview Logistics Ltd., we are looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer service, operating a cash register, processing payments, and maintaining a clean and organized store...


  • Winnipeg, Canada Canadian Linen and Uniform Service Corp Full time

    **WHO WE ARE** Canadian Linen & Uniform Service Corp., a Vestis company, provides uniforms and related products to more than 300,000 customers across North America, in virtually every industry. From designing and manufacturing to laundering and delivering, Canadian Linen works with local and national clients to create and maintain a total uniform solution...


  • Winnipeg, Canada Crown Auto Group Full time

    **Customer Service Representative** **Crown Autobody and Glass** **Job type: Full Time** We have a great opportunity for a Customer Service Representative to join our team at Crown Autobody & Glass, where we are one of the largest collision center groups in Manitoba and operate state of the art autobody shops. As a Customer Service Representative, you...