Team Supervisor

3 weeks ago


Winnipeg, Canada KPI Connect Ltd. Full time

**Team Leader/Supervisor**

As a Team Leader/Supervisor in our Winnipeg Contact Center, you will manage the day-to-day activities of a team of Customer Service Representatives to ensure project results and client satisfaction targets are achieved. This is a front-line supervisory role responsible for managing and motivating a team, monitoring calls to provide ongoing coaching and development and providing support to both in house and remote employees to answer questions and handle call escalations.

**Required Skills/Experience**:

- High school diploma
- 1-3 years of experience in telecommunications, call center or customer service industry
- Supervisory experience
- Proven successful results in the development of others (Coaching & Feedback)
- Analytical skills
- Leadership & teamwork skills
- Customer service/ sales experience
- Strong interpersonal skills
- Proficiency in Word and Excel
- Comfortable utilizing and learning new computer programs
- Planning & organizing skills
- Decision making & problem-solving skills
- Influencing skills
- Display initiative & urgency
- Excellent communication (oral & written) and listening skills

Only those selected for an interview will be contacted.

Thank you for your interest in KPI Connect Ltd.

**Benefits**:

- Dental care
- Extended health care

Schedule:

- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Microsoft Office: 1 year (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)

Work Location: In person



  • Winnipeg, Canada Tony's Team Transport Full time

    **Operations Supervisor** Tony’s Team Transport has an exciting opportunity for an Operations Supervisor. We are seeking a dedicated individual to lead and mentor employees, providing timely support and delegating responsibilities effectively. The Operations Supervisor will maintain professional relationships with staff, schools, school boards, and...

  • Store Team Supervisor

    3 weeks ago


    Winnipeg, Canada Value Village Full time

    Store Team Supervisor **Who we are**: The Savers family of stores is a for-profit, global thrift retailer offering great quality, gently used clothing, accessories and household goods. Our Rethink Reuse business model of purchasing, reselling and recycling gives communities a smart way to shop and keeps more than 700 million pounds of used goods from...

  • Store Team Supervisor

    4 weeks ago


    Winnipeg, Canada Savers Full time

    Description Position at Value Village Job Title: Store Team Supervisor Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our...

  • Store Team Supervisor

    4 weeks ago


    Winnipeg, Canada Savers Full time

    Description Position at Value Village Job Title: Store Team Supervisor Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our...

  • Store Team Supervisor

    2 weeks ago


    Winnipeg, Canada Savers Full time

    Description Position at Value Village Job Title: Store Team Supervisor Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our...

  • Store Team Supervisor

    2 weeks ago


    Winnipeg, Canada Savers Full time

    Description Position at Value Village Job Title: Store Team Supervisor Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our...


  • Winnipeg, Canada Volcom Store Full time

    Volcom is hiring Part Time & Full Time Team Leaders/Supervisors plus Sales Associates. The Volcom Store is the shopping destination for Volcom branded clothing and accessories for kids, women and men. Live the snow, skate and surf lifestyle with Volcom. We want you if you have a passion for fashion, love helping customers and have a positive spirit and...


  • Winnipeg, Canada Windsor Plywood Full time

    Position Title**:TEAM LEAD | SUPERVISOR** Job Type**:FULL TIME** Location**:WINNIPEG | SOUTHWOOD** Compensation**:BASED ON EXPERIENCE** - _Commensurate with experience_ **WINDSOR PLYWOOD** We specialize in hard-to-source interior and exterior home finishing products including flooring, doors, mouldings and especially wood products. Our goal is simple -...

  • Clinical Supervisor

    1 week ago


    Winnipeg, Canada The Link: Youth and Family Supports Full time

    **SUMMARY**: Reporting to the Director of Community Services, the Clinical Supervisor is responsible for the operation and supervision of the mobile crisis team and program services. The supervisor will provide guidance as needed to the Mobile Crisis Team clinicians as they assess client's mental health and develop plans to address the current crisis. The...

  • Cannabis Team Lead

    4 weeks ago


    Winnipeg, Canada Spiritleaf St.vital Full time

    Job Description:Job information Cannabis Team Lead (Supervisor) from the Company Spiritleaf St.vital, this latest Cannabis Team Lead (Supervisor) job vacancy is located in the city Winnipeg, MB located in the country Canada . This latest job opening is open to job seekers who have the latest education / graduate Bachelor Degree . Job Vacancies in this...

  • Cannabis Team Lead

    4 weeks ago


    Winnipeg, Canada Spiritleaf St.vital Full time

    Job Description:Job information Cannabis Team Lead (Supervisor) from the Company Spiritleaf St.vital, this latest Cannabis Team Lead (Supervisor) job vacancy is located in the city Winnipeg, MB located in the country Canada . This latest job opening is open to job seekers who have the latest education / graduate Bachelor Degree . Job Vacancies in this...

  • Cannabis Team Lead

    4 weeks ago


    Winnipeg, Canada Spiritleaf St.vital Full time

    Job Description:Job information Cannabis Team Lead (Supervisor) from the Company Spiritleaf St.vital, this latest Cannabis Team Lead (Supervisor) job vacancy is located in the city Winnipeg, MB located in the country Canada . This latest job opening is open to job seekers who have the latest education / graduate Bachelor Degree . Job Vacancies in this...


  • Winnipeg, Canada Folklorama Full time

    **DATE POSTED**: - Friday, March 17, 2023 **EMPLOYER**: - Folklorama **CITY/TOWN**: - Winnipeg **BUSINESS LOCATION**: - 183 Kennedy Street **DESCRIPTION**: - The Folklorama operations team requires additional staff to support the activities leading up to, during, and after the Festival. The Supervisor, Pavilion Support Team reports to Folklorama’s...


  • Winnipeg, Canada Folklorama Full time

    **Supervisor, Pavilion Support Team (term)** The Folklorama operations team requires additional staff to support the activities leading up to, during, and after the Festival. The Supervisor, Pavilion Support Team reports to Folklorama’s Director, Festival Operations & Partnerships and is responsible for all areas related to the servicing of Festival...

  • Cannabis Team Lead

    5 days ago


    Winnipeg, Canada Spiritleaf St.vital Full time

    Cannabis Team Lead (Supervisor) (bring down your resume) Spiritleaf - St. Vital is looking for a Cannabis Team Lead to lead and inspire by taking a forward-thinking approach to the retail experience. You will drive sales and create an environment that is engaging, educational and inspiring to customers and team members. The Responsibilities CUSTOMER...

  • Team Lead

    2 months ago


    Winnipeg, Canada The Link: Youth and Family Supports Full time

    **About The Link: Youth and Family Supports** For more than 90 years, The Link has helped youth and families on a journey to healing, hope, and better lives. The organization is dedicated to walking alongside children, youth, and families as an inclusive community, strengthening and empowering a sense of being, pride, and purpose. With over 15 diverse...

  • Team Lead

    2 days ago


    Winnipeg, Manitoba, Canada The Link: Youth and Family Supports Full time

    About The Link: Youth and Family SupportsFor more than 90 years, The Link has helped youth and families on a journey to healing, hope, and better lives. The organization is dedicated to walking alongside children, youth, and families as an inclusive community, strengthening and empowering a sense of being, pride, and purpose. With over 15 diverse programs,...

  • Team Lead

    2 days ago


    Winnipeg, Manitoba, Canada The Link: Youth and Family Supports Full time

    About The Link: Youth and Family SupportsFor more than 90 years, The Link has helped youth and families on a journey to healing, hope, and better lives. The organization is dedicated to walking alongside children, youth, and families as an inclusive community, strengthening and empowering a sense of being, pride, and purpose. With over 15 diverse programs,...

  • Team Leader

    2 weeks ago


    Winnipeg, Canada Fairfax Community Resources Full time

    Team Leaders are on-the-floor supervisors, working alongside the teams they lead in providing direct supports and services to people with intellectual and developmental disabilities. In addition, they are responsible for managing and maintaining the day-to-day operations in the programs they oversee. Team Leaders are responsible for: - Overseeing...

  • Team Leader

    2 weeks ago


    Winnipeg, Canada Fairfax Community Resources Full time

    Team Leaders are on-the-floor supervisors, working alongside the teams they lead in providing direct supports and services to people with intellectual and developmental disabilities. In addition, they are responsible for managing and maintaining the day-to-day operations in the programs they oversee. Team Leaders are responsible for: - Overseeing...