Team Leader

4 days ago


Winnipeg, Canada Fairfax Community Resources Full time

Team Leaders are on-the-floor supervisors, working alongside the teams they lead in providing direct supports and services to people with intellectual and developmental disabilities. In addition, they are responsible for managing and maintaining the day-to-day operations in the programs they oversee.

Team Leaders are responsible for:

- Overseeing operations of a designated caseload and the staffing team within the program;
- Performing administrative duties as required, including program budget monitoring and month-end;
- Providing effective supervision to their team including coaching, training, and performance management;
- Managing staffing schedules to ensure appropriate shift coverage;
- Monitoring support and safety plans, updating as required;
- Attending to the individuals we support, including assisting with the activities of daily living and personal care;
- Maintaining regular communication with stakeholders including internal team members, family members and external professionals;
- Ensuring the program is always maintained up to the standards of licensing and the organization;
- Advocating for the inclusion, interdependence and wellness of the people we support;
- Responding to on-call crisis situations (on-call is scheduled on an organizational rotation to ensure healthy work/life balance).

What you bring:

- Completion of Grade 12 education or equivalent. Post-secondary education related to human services is preferred;
- Minimum of 1-year related experience in providing support services to vulnerable populations considered as “high risk”;
- Supervisory experience is preferred;
- Strong written and verbal communication skills;
- Dedication to leading a team and excellent interpersonal skills;
- Superior multi-tasking and decision-making abilities;
- Competency and experience with computers and Microsoft Office programs;
- Licensed with a class 5F Manitoba driver’s license and access to a reliable vehicle;

What we offer:

- Sector-competitive wages;
- Comprehensive benefits including extended health, dental, life & long-term disability insurance;
- Employer matched GRRSP contributions to those in eligible positions;
- Loyalty incentives;
- Paid time off including vacation, sick time and wellness days to those in eligible positions.

**Disability accommodations available upon request.


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