Quality Manager

2 weeks ago

Brampton, Canada BP Full time

**Responsibilities**
- Manage a total quality program, including charting strategic quality initiatives, establish quality systems and elaborate company quality policies.
- Manage customer quality programs, supplier quality audit initiatives and resolve customer complaints and related issues.
- Reviewing and approving (stamping) internally generated NCRs.
- Maintaining NCR&CAR data and answering customer NCRs.
- Preparing and presenting projects related to customers’ supplier chain programs (for example 5 Star Bombardier program).
- Liaise with supplier for process and quality improvement of supplied parts.
- Prepare for and coordinate AS 9100 and special processes NADCAP audits.
- Coordinate and successfully complete customer initiated quality audits.
- Initiate and lead all internal audits.
- Acquiring new specifications and processes approvals.
- Answer to audit findings and ensuring corrective actions are efficient.
- Ensure maximum quality standards are achieved with minimum cost.
- Maintain and establish proper documentation on quality specifications.
- Lead the coordination, development, writing, editing and maintenance of all quality documentation and procedures for existing and desired quality certifications, including ISO9001/AS 9100 accreditations.
- Directly supervise quality personnel to ensure quality procedures are followed by all employees of the organization.
- Giving hands on training to quality personnel (lab technicians, quality planners, document specialist, final inspector).
- Organizing training, testing, and certifying all employees.
- Giving support and instructions to lab personnel in making decisions regarding solution bath maintenance and giving approval in cases of solution replenishment, replacement, filtration etc.
- Making final decision regarding quality issues in final inspection.
- Giving support to quality planners and resolving customer PO issues.
- Giving instructions to purchasing agent regarding prime customer approved materials (paints and chemicals) that need to be ordered.
- Reviewing Gauge Track software reports.
- Checking and approving calibration reports for outsourced calibration of heat treat equipment.
- Contacting suppliers in case of incorrect calibration certification report.
- Introducing continuous improvement actions.
- Preparing monthly quality performance reports and maintaining quality performance files.
- Preparing and conducting Management Review Meetings.
- Preparing and conducting Monthly Quality Meetings.
- Reviewing quality documents maintained by quality personnel (approved specification matrix, approved supplier list, periodic and lot test matrix, solution test matrix).
- Answer to customer’s calls regarding quality issues and giving technical support.
- Conducting job interviews for quality personnel.
- Resolving interpersonal issues between quality personnel.

**Required Knowledge**
- Strong analytical, problem solving and decision-making skills.
- Proven ability to work effectively with various departments and management staff.
- Ability to direct and handle multiple projects and tasks.
- In-depth knowledge of metal finishing processes and NDT testing methods.
- Excellent organizational and administrative skills required.
- Ability to direct and handle multiple projects and tasks.
- In-depth knowledge of QA software and manufacturing management.
- Some flexibility in shift timings required.

**Required Qualification and Experience**
- A four-year college degree in Engineering or Technology. Five or more years of quality experience with ISO 9001/AS 9100, and Nadcap certification programs as applied to developing a continual improvement process.

**Job Types**: Full-time, Permanent

**Salary**: $25.00-$30.00 per hour

**Benefits**:

- Extended health care
- Life insurance

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Brampton, ON L6T 4H9: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- aerospace quality assurance: 3 years (preferred)

Work Location: In person

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