Clinic Operations Manager
5 months ago
**About Us**:
Medical Clinic at Southpointe is a veteran owned and operated integrated health care clinic in the heart of Fort Saskatchewan. We are comprised of a diversified team of Family Physicians, Nurse Practitioners, a General Surgeon, a Registered Nurse, a Chiropractor, Massage Therapists, a Behavioural Health Consultant and an amazing administration team. Alongside family healthcare and clinical integrated services, we also run weekly Well Women's Clinics for all related women’s health and a Veterans Support program to assist with their complex needs.
**About the Role**:
The Medical Clinic at Southpointe operates with a Clinical and Administrative co-leadership model. The Clinic Operations Manager works closely with the Clinical Team leads (Family Physician, Nurse Practitioner, etc.) to ensure that the Clinical and Administrative sides of the clinic are working smoothly together.
The Clinic Operations Manager is the administrative manager of the clinic, and is responsible for management of the people, processes, and the physical operating environment.
**Expected Outcomes**:
**People Management**
- Recruit, hire, and facilitate onboarding for a high-performing and interdisciplinary team.
- Plan and implement staff professional development and all mandatory training.
- Liaise with other managers to assess staff allocation and identifies team members’ availability and skill sets.
- Establish and run regular meetings with staff, including daily/weekly/monthly meetings, and quarterly performance reviews.
- Oversee staff scheduling, approves staff hours, and time off requests.
**Financial Management**
- Assist in planning and developing yearly budget.
- Approve all departmental and employee-related expenses.
**Quality Assurance**
- Oversee the development, maintenance, and annual review of policies and procedures.
- Promote quality and performance standards for clinic administration and work to ensure they are documented and understood by the entire team.
- Collaborate with staff to ensure there is adequate program and clinic coverage.
- Ensure systems are in place for planning and evaluation of programs and services.
- Ensure staff are updated on professional standards of Practice.
**Leadership**
- Model the values and behaviours expected of all Medical Clinic personnel.
- Participate in committees, projects, research, and in promoting Medical Clinic as a model of primary care.
**Our** **Values**:
**Integrity**
- We serve every individual fairly, honestly, ethically and respectfully. We fulfill our mission with empathy and transparency. We honour every client and provide a safe space to heal._
**Compassion**
- We understand and deeply care about the diverse needs of our clients, staff and community. We provide non-judgmental services to provide a safe space to heal. _
**Innovation**
- We find new and evidenced-based ways to provide a clear path to services that are easily accessible, caring, and right for each individual. We continually seek to make our systems more responsible, efficient, and effective. _
**Accountability**
- We are stewards of an important service and we are accountable to our partners, staff, and clients._
**Collaboration**
- We strive to work together with each other and with our partners to serve our clients and achieve our vision._
**Competencies**:
1. Leadership: The ability to inspire, motivate, and guide clinic staff towards achieving common goals. This includes setting clear expectations, providing feedback, and fostering a positive work culture.
2. Communication: Strong verbal and written communication skills are essential for effectively conveying information to staff, patients, and other stakeholders. This includes active listening, empathy, and the ability to communicate complex medical information in a clear and understandable manner.
3. Team Building and Management: The capacity to build and manage a cohesive and high-performing team. This involves recruiting, training, and mentoring staff, as well as fostering collaboration and resolving conflicts.
4. Strategic Planning: The skill to develop and implement long-term strategies to ensure the clinic operates efficiently and meets its objectives. This includes analyzing market trends, identifying growth opportunities, and adapting to changes in the healthcare industry.
5. Financial Management: Proficiency in budgeting, financial analysis, and revenue cycle management. This includes monitoring expenses, optimizing revenue streams, and ensuring compliance with regulatory requirements related to billing and reimbursement.
6. Quality Improvement: The ability to oversee quality assurance initiatives and ensure that the clinic delivers high-quality patient care. This includes implementing evidence-based practices, monitoring clinical outcomes, and identifying areas for improvement.
7. Regulatory Compliance: Knowledge of relevant healthcare regulations and accreditation standards. This includes ensuring that t
-
Clinical Care Manager
5 months ago
Fort Saskatchewan, Canada Pure Life Healthcare Management Full time**About Us**: Medical Clinic at Southpointe is a veteran owned and operated integrated health care clinic in the heart of Fort Saskatchewan. We are comprised of a diversified team of Physicians, Nurse Practitioners, a General Surgeon, a Registered Nurse, a Chiropractor, Massage Therapists, a Behavioural Health Consultant and an amazing administration team....
-
Pharmacy Clinical Professional
6 days ago
Fort Saskatchewan, Alberta, Canada Rexall Pharmacy Group ULC Full timeAbout Rexall Pharmacy Group ULCWe're a leader in Canadian healthcare and a certified Great Place to Work, recognized for diversity, inclusion, and employee experience. Our Award-winning workplace offers career advancement opportunities, flexible schedules, competitive pay, comprehensive benefits, and more.As a clinical pharmacy professional, you'll ensure...
-
Medical Clinic Receptionist
5 months ago
Fort Erie, Canada Segue Clinic Full timeEducation: Other trades certificate or diploma - Experience: Experience an asset - or equivalent experience **Work setting**: - Private sector - Urban area - Health care institution, facility or clinic **Tasks**: - Greet people and direct them to contacts or service areas - Provide basic information to clients and the public - Obtain and process...
-
Medical Clinic Receptionist
2 months ago
Fort Erie, Canada Segue Clinic Full timeDurée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 20 to 25 hours per week - Education: - Expérience: **Education**: - Other trades certificate or diploma - or equivalent experience **Work setting**: - Private sector - Urban area - Health care institution, facility or clinic **Tasks**: - Greet people and direct them to...
-
Physiotherapist - Outpatient Clinic
4 weeks ago
Fort Saskatchewan, Alberta, Canada pt Health Full timePhysiotherapist OpportunityWe are seeking a skilled Physiotherapist to join our team at Lifemark, Canada's largest physiotherapy company. As a passionate advocate for enriching the health of Canadians through movement, you will thrive in our dynamic out-patient clinic environment.Key Responsibilities:Assess and treat out-patient MSK injuries, including...
-
Cement Operator
6 months ago
Fort Saskatchewan, Canada Magnum Cementing Sevices Operations Ltd. Full timeReporting to the Station Manager and under the direction of the Supervisor, the Operator 1 is a class 3 or class 5 (Canada) / non-CDL (U.S.) driving role whose primary responsibility is to safely operate and care for field equipment, perform shop maintenance, and support the operational business. This role works closely with Greenhands and Bulk Drivers. This...
-
Pharmacy Technician
1 week ago
Fort Saskatchewan, Alberta, Canada Shoppers Drug Mart Pharmaprix Full timeAbout this roleWe are seeking a highly skilled and detail-oriented Pharmacy Technician to join our team in delivering exceptional clinical services to our patients. As a Pharmacy Technician, you will play a vital role in assisting pharmacists with dispensing prescriptions, maintaining pharmacy operations, and providing superior customer service.Key...
-
Shift Lead
2 months ago
Fort Saskatchewan, Canada Universal Rail Operations Ltd Full timeAt Universal Railway Operations Ltd., our work is getting and keeping Canada’s railway operators in motion - safely and sustainably! We work coast-to-coast in every railway sector and on any size project. Our commitment is service excellence and offering our clients exceptional value. Within our team, we call this Doing It Right! We are currently seeking...
-
Senior Physiotherapist
1 week ago
Fort Saskatchewan, Alberta, Canada Lifemark Health Group Full timeLifemark Health Group is seeking a highly skilled and experienced Physiotherapist to join our team at Lifemark Active Physio Works Fort Saskatchewan. As a Senior Physiotherapist, you will be responsible for providing high-quality patient care and contributing to the development of individualized treatment plans. In this role, you will work closely with other...
-
Care Coordinator Manager
7 months ago
Fort Saskatchewan, Canada Lifemark Health Group Full time**Care Coordinator Manager - Lifemark Health Group** **Location**: The **Care Coordinator Manager** is responsible for ensuring the day-to-day operations of a clinic runs smoothly within the ‘front and back’ end, for both patients and staff. The position works closely with a Clinic Director/Manager or Business Lead and may manage other administrative or...
-
Shophand (Class 5) - Fort Saskatchewan, Ab
6 months ago
Fort Saskatchewan, Canada Magnum Cementing Sevices Operations Ltd. Full timeUnder the direction of their department Manager, the Shophand is responsible for various up-keep and maintenance duties such as cleaning shop, picking up tools, sweeping floors, emptying trash cans and other tasks as required. This position is considered to be a safety-sensitive position. Job Responsibilities - Keep the shop and yard clean, including:...
-
B Train Driver
6 months ago
Fort Saskatchewan, Canada Magnum Cementing Sevices Operations Ltd. Full timeUnder the direction of the Station Manager, the B Train Driver’s primary role is to operate and care for field equipment, perform shop maintenance and support the operational business. This role works closely with Dispatch and Operators. This position is considered to be a safety-sensitive position. Job Responsibilities - Develop and maintain strong...
-
Operations Manager
5 months ago
Fort Saskatchewan, Canada Chemtrade Full time**Job Description**: **Position**: Operations Manager **Primary Location**: Fort Saskatchewan **Reports to**:Plant Manager **Compensation**:_$130,000 - $140,000 + bonus + benefits. (salaried, exempt)_ - Salary ranges are determined by role, level, and location. The range reflects the minimum and maximum target for new hire salaries for the position....
-
Medical Office Assistant
6 months ago
Fort Langley, Canada Integrated Health Clinic Full time**About the Company** We are growing! My employer, Integrated Health Clinic, has a fantastic opportunity for a Medical Office Assistant. Integrated Health Clinic has been in business for over 20 years. With two locations to serve its patients. The clinic(s) provides a science-based naturopathic medical approach for patients seeking choice in their health...
-
Electronics Technician
6 months ago
Fort Saskatchewan, Canada Magnum Cementing Sevices Operations Ltd. Full timeReporting to the Maintenance Manager, and under the direction of the Lead Electronics Technician, the Electronics Technician will provide technical support to the Maintenance, Manufacturing, Operations, and Technical Services departments. The Electronics Technician is also responsible for installation and maintenance of data acquisition and communications...
-
Experienced Dental Receptionist Permanent Part Time
6 months ago
Fort Saskatchewan, Canada Ellerslie Dental Clinic Full timeJob Overview: **Duties**: - Greet patients and visitors in a professional and friendly manner - Answer phone calls, schedule appointments, and manage patient inquiries - Verify insurance coverage and process patient billing - Maintain electronic records using Cleardent - Assist with administrative tasks to ensure the smooth operation of the dental office -...
-
Shift Lead
2 months ago
Fort Saskatchewan, Canada Universal Railway Operations | Universal Rail Systems company Full timeAt **Universal Railway Operations Ltd**., our work is getting and keeping Canada’s railway operators in motion - safely and sustainably! We work coast-to-coast in every railway sector and on any size project. Our commitment is service excellence and offering our clients exceptional value. Within our team, we call this Doing It Right! We are currently...
-
Healthcare Support Specialist
4 weeks ago
Fort Saskatchewan, Alberta, Canada Lifemark Full timeClinical Operations CoordinatorThe Clinical Operations Coordinator plays a vital role in fostering strong relationships between the clinic and its customers, including patients, staff, funders, and referral sources. This is achieved by efficiently providing administrative support and coordinating clinic activity with friendly, enthusiastic, and professional...
-
Restaurant Operations Manager
4 weeks ago
Fort Saskatchewan, Alberta, Canada Pizza Twist Full timeRestaurant Operations ManagerPizza Twist is seeking a skilled Restaurant Operations Manager to oversee the daily operations of our restaurants. The ideal candidate will have a strong background in restaurant management, with experience in budget analysis, staff management, and customer service.Key Responsibilities:Analyze and develop budgets to optimize...
-
Restaurant Operations Manager
4 weeks ago
Fort Saskatchewan, Alberta, Canada Subway Full timeRestaurant Operations ManagerWe are seeking a highly skilled Restaurant Operations Manager to join our team at Subway. As a key member of our management team, you will be responsible for determining the type of services to be offered and implementing operational procedures to ensure the highest level of customer satisfaction.Key Responsibilities:Determine...