Business Intelligence Analyst

7 months ago


Markham, Canada Xplore Inc. Full time

**Position Overview**:**

The Analytics team is seeking a Business Intelligence Analyst who thrives in diving into large datasets and enabling data-driven business decisions. Reporting to the Senior Manager of Analytics, the BI analyst will lead analytics efforts to enable sales and improve customer retention.

**Key responsibilities include**:

- Collaborate with cross-functional teams to identify analytical needs, and deliver reporting and dashboards that add business value
- Enable and support D2D sales through territory mapping, lead creation and reporting
- Support new customer acquisition and base management campaigns through customer list creation, and analyze results post campaign launch
- Drive continuous improvement in data quality and accuracy across all processes and reports
- Develop visualizations and dashboards to communicate insights from data to stakeholders
- Build predictive models that enable smart business decisions and drive improvements in sales performance, customer retention and overall revenue generation
- Bachelor’s degree in Computer Science, Statistics, Computational Mathematics, or related field with 3+ years of experience in Analytics field
- Strong technical skills and hands-on experience in Excel, SQL, and data visualization tools (Tableau/PowerBI or other). Prior experience in Python/R preferred.
- A keen interest in AI, ML and advanced analytics with an aptitude for continuous learning
- Excellent communication skills with the ability to effectively communicate technical concepts to non-technical audience
- Solid interpersonal skills and the ability to work effectively in a cross-functional team environment.

**Condition of employment**:
Xplore is committed to creating an accessible environment and will accommodate disabilities during the selection process. Please let your recruiter know during the selection process of any accommodation needs.

**Company Overview**:
Xplore Inc. is Canada’s fibre, 5G and satellite broadband company for rural living. Xplore is committed to the relentless pursuit of an improved broadband experience for all Canadians. Xplore is building a world-class fibre optic and 5G wireless network to enable innovative broadband services for better every day rural living, for today and future generations.



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