Collection Agent
2 weeks ago
PUNNY FARM INC. is a dynamic and rapidly growing agricultural company dedicated to producing high-quality organic produce. Our commitment to sustainability, innovation, and community engagement sets us apart in the industry. As we continue to expand our operations, we are seeking a dedicated Collection Agent to join our team and contribute to our ongoing success.
**Position Overview**:
**Key Responsibilities**:
- Contact customers with overdue accounts to arrange payment
- Review and reconcile accounts to identify discrepancies or unpaid invoices
- Maintain accurate records of collection activities and customer interactions
- Negotiate payment plans or settlements with customers as needed
- Collaborate with other departments to address billing issues and resolve customer concerns
- Provide regular updates to management on the status of outstanding accounts
- Adhere to company policies and procedures regarding collections practices and regulations
**Qualifications**:
- High school diploma or equivalent required; additional education in accounting or finance preferred
- Proven experience in collections or accounts receivable management
- Strong negotiation and communication skills, both written and verbal
- Ability to work independently and prioritize tasks in a fast-paced environment
- Familiarity with accounting software (e.g., QuickBooks) is a plus
- Knowledge of relevant laws and regulations governing collections practices is an asset
Pay: $22.45 per hour
Expected hours: 40 per week
**Benefits**:
- Dental care
- Extended health care
- Life insurance
- Vision care
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
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