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Casual Bank Cashier

1 month ago

Winnipeg, Canada Manitoba Liquor and Lotteries Full time

**_All Manitoba Liquor & Lotteries employees may apply. _**_Manitoba Liquor and Lotteries is committed to Diversity, Equity and Inclusion. We strive to hire a workforce that reflects the community we serve. Employment equity will be considered therefore applicants who identify as women, Indigenous people, members of racialized groups, and persons with a disability are encouraged to apply. _**

**_If you require an accommodation at any time during the recruitment process, please let us know how we can meet your needs._**

**Job Purpose**:

- Reporting to Shift Supervisor, Casino Bank, the Bank Cashier is responsible for performing monetary exchange and prize payouts for guests while providing exceptional customer service.

**Responsibilities**:

- Provide prompt, friendly service - smiling, open and closing greetings.
- Check all bills to ensure authenticity.
- Sell, exchange and/or redeem all casino gaming products according to all applicable procedures.
- Pay out winnings which may include printing cheques within specified Cashier limits. Secure authorization to pay out winnings over the Cashier limit.
- Prepare for adds and decreases of cash/cash equivalents, verify amounts and sign all receipts.
- Identify and process all Anti-Money Laundering forms, such as Cash Disbursement Report and Suspicious Transaction Report, notify appropriate individuals as required.
- Follow all Manitoba Liquor & Lotteries policies and procedures.
- Receive and verify Horseracing programs and update instructions on Bingo, Touch Screen, Slot Machines and Horseracing games to customers.
- Maintain versa self-serve machines.
- Perform opening duties; check memo board for Casino Information, check U.S currency rate, and verify float.
- Perform closing duties; place paperwork, bills, coin, US currency and cash equivalents in the float bag, count locker and record closing totals, generate reports and U.S. exchange slips have been entered.
- Encourage a climate that supports diversity.
- Other duties as assigned.

**Primary Qualifications**:

- Six (6) months prior related work experience in a customer service-related industry.
- Excellent math skills to perform accurate calculations and counts.
- The key accountabilities for this position include adapting to new changing conditions in a positive manner, communicating and working respectfully with co-workers, consistently delivering excellence in customer service, demonstrating appropriate job knowledge, following direction from leadership on assigned tasks, following established Safe Work policies and practices, following Manitoba Liquor & Lotteries’ policies and procedures, meeting the established attendance expectations, meeting the productivity performance expectations and taking accountability for actions.
- Satisfactory work performance in the preceding twelve (12) months is a requirement. Attendance rate will be a factor in the pre-screening process.

**Secondary Qualifications**:

- Bilingual (French/English) language skills.
- Basic computer skills in Microsoft Office (Word and Excel).
- Previous cash handling experience with the ability to handle large cash transactions.

**A Great Place to Work Enjoy fantastic benefits with our Total Rewards package**

**Work/Life Balance and Wellness**
- **Discretionary Time**: Up to 10 paid discretionary leave days per year, depending on bargaining unit. Employees can carry forward discretionary leave days each year for a total of up to 50 days.
- **Hybrid Work Model**: Remote/Office work for eligible positions.
- **Flex Time**: Flexible shifts and work hours for eligible positions.
- **Maternity and Parental Leave**: Top-up of E.I. maternity leave benefits to 93% of employee’s basic earnings for 17 weeks.
- **Fitness Allowance Reimbursement, depending on bargaining unit**: Up to $250 per year that can be used to cover gym memberships, fitness equipment, and more.
- **Computer Purchase /Fitness Purchase Program**: Interest free loans for employees purchasing computer equipment to increase computer literacy, learning, and professional growth, or to purchase fitness equipment for personal health and wellness.
- **Diversity and Inclusion**: Our Diversity, Equity and Inclusion Committee is made up of employees from across the organization who are passionate about bringing diversity and inclusion to life.
- **The Together Project**: At Liquor & Lotteries, Caring is part of our corporate culture - we care for each other, our partners, and our community The Together Project represents the charitable efforts of the corporation and its employees working together to enrich the lives of Manitobans. Employee charitable activities are eligible for reward benefits.

**Vacation**
- Accrue up to 10 paid vacation days per year during the first 2 years of employment.
- Accrue 15 paid vacation days per year after 3 years of employment.
- Accrue 20 paid vacation days per year after 5 years of employment.
- Accrue 25 paid vacation days per year after 9

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