Bilingual Care Coordinator

2 weeks ago

Ottawa, Canada Right at Home Full time

**Job description**

**Right at Home Canada**

In-Home Health Care is one of the largest providers of exceptional in-home care services to older and differently-abled adults, globally. Through our over 600 care offices in 8 countries and our 52 offices in Canada, we pride ourselves in providing a full suite of both non-medical and medical care, products and services to our community members who wish to continue to live independently in their home, wherever home is for them.

Right at Home offers a unique approach to care delivery including Care Teams, which leads to a relationship-oriented care experience for both our clients and caregivers. We pride ourselves on the quality of our care services, our client care management, our client relationships as well as our core values of approachability, accountability, authenticity, and integrity in everything we do.

**Right at Home Canada is currently looking for a Fulltime Bilingual Care Coordinator in the Ottawa Region**

Our Care Coordinators are the heart of our organization, working hand-in-hand with our Care Planners to ensure clients and caregivers are happy and well supported.

You have professional experience and a firm understanding and love of health care delivery and dedicate your efforts to leading a team to providing an extremely high level of compassionate and professional care.

In addition, you are very detail oriented, excellent problem-solving skills and ability to think creatively.

You have a strong desire to work in a team environment, helping out wherever you can. You want to work with an employer who views you as family and are willing to give us your all in return.

**Primary duties are Administrative and Client-Service related and include**:

- Answering our phones
- Scheduling using our Scheduling software (training provided)
- Payroll and Billing preparation
- Working with your Care Team to coordinate care
- Interfacing with our Caregivers to ensure smooth running of client schedules

**Our new addition has**:

- Home Care Industry scheduling experience
- Must been fluent in both French and English
- High-energy, positive attitude
- Superstar personality
- Ability to work well in a team
- Ability to motivate your fellow personal care providers
- Exceptional communication skills, both in-person and on telephone
- Ability to multi-task
- High level of computer literacy
- Highly organized and detail-oriented
- Ability to work independently and make decisions with the support of your team
- Loves to schedule
- Can work at home / remotely successfully

We offer a competitive salary, paid training, educational opportunities and a chance to excel within a strong and supportive team environment.

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