Dental Concierge

1 week ago

Cambridge, Canada Passion Dental Group Full time

**About our Clinics within Anytime Dental Group**

We’re a fast growing, newly established company that has ten clinics throughout Ontario, with four additional clinics being built throughout 2024. In the summer of 2023, we started our journey to build a central support team to help ensure our clinics have the support they deserve. We believe that we have created never-seen-before dental practices that are undoubtedly committed to our patients, their families and our employees experience. As oral health is such a priority to us, we provide **free basic dental care and cleanings for our employees and their immediate family.**

Below are two videos that speak to our company and culture. We want you to hear from Dr. Swaida, the founder, as well as one of his longest standing team members about what it’s like to work with us. We believe we must create an exceptional company culture for our employees so that our patient experience is one of a kind in our industry.

**Your Responsibilities**

Below we’ve listed your formal responsibilities, but other responsibilities may arise.
- Coordinate appointments, fill vacancies in the schedule and coordinate schedules for practitioners.
- Manage patient inquiries, complete referrals, liaise with other offices in a clear and concise manner.
- Communicate recommended treatment plans (for fillings, implants, etc), insurance coverage and resulting out-of-pocket expenses and/or payment plan.
- Bill patients and their insurance companies and maintain accurate patient accounts.
- Follow up on outstanding accounts receivable from insurance companies and patients.
- Maintain patient files, charts, and reports, and enter data into the Electronic Records system.

**Experience and Skills Required**
- A minimum of one year of administration experience.
- Evening and weekend availability is required. Our clinics are open 7-days a week, and until 9pm Monday-Friday.
- Strong organizational and multitasking skills.
- Excellent interpersonal skills: demonstrated ability to adapt and respond to a variety of patients.
- Friendly and calm demeanour.
- Thrive working in fast-paced environments.
- IPAC certification is not required but considered an asset.

**Job Types**: Full-time, Permanent

Pay: $25.00-$30.00 per hour

**Benefits**:

- Dental care

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed

Application question(s):

- Tell us about yourself, what do you do in your free time?
- Name a company that delivers great customer service to you as an individual and how they do so. Please note, if left blank applicants will not be considered.
- Can you work evening and weekends? Do you have restrictions? Please note, if left blank applicants will not be considered.

**Experience**:

- administrative: 1 year (required)

Work Location: In person

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