Secretary

**Company Bio**

Ross Memorial Hospital (RMH) is an active, acute-care community hospital located in the heart of the City of Kawartha Lakes. Among our acute and continuing care services, our team cares for 45,000 patients per year in the 24/7/365 emergency department, provides orthopedics and ophthalmology, operates a dialysis unit, and is renowned for its mental health programs and restorative seniors care. The Ross family takes pride in providing compassionate, quality patient care.

**Position Summary**

The Mental Health Day Program is currently seeking a Permanent Part-Time Secretary to join their team.

Effective Date: October 21, 2024

**Essential Qualifications**
- Minimum 5 years recent office/outpatient experience
- Successful completion of Medical Office Administration Diploma or equivalent from a community college
- Advanced computer and information management skills are essential
- Competent and confident in patient registration
- Superior organizational skills, with planning, attention to detail, accuracy, follow through and time management
- Strong oral and written communication skills and excellent telephone manner
- Demonstrated knowledge of patient and clinic scheduling
- Must be able to work under pressure
- Ability and needs demonstrated to work with patients and families dealing with chronic disease
- Ability to take initiative, work independently and work as part of a team as the situation demands
- Previous experience in an outpatient clinic required
- Demonstrated ability to deal professionally, co-cooperatively and effectively with physicians and all levels of staff and the public
- Working knowledge of clinical transcription
- Typing of 50 words/min (testing required)
- Must be able to fulfill physical requirements of the job, as per current Physical Demands Analysis

**Preferred Qualifications**
- Completion of or commitment to complete a course in Medical Terminology
- Experience in development of education packages and brochures
- Trained in EPIC - training can be provided, but must pass required testing

**Hours of Work**

Must be available to work 8 hour day shifts Monday through Friday. May also be required to work weekends as per the Collective Agreement when the operational need arises. Shifts and hours may change according to departmental requirements and as per the CUPE Collective Agreement.

**Employment Equity**

Ross Memorial Hospital is committed to meeting the needs of persons with disabilities. Accommodation will be provided throughout the hiring process at the request of the applicant.

Employees must meet expectations for appropriate, respectful and professional conduct, as set out in the RMH Code of Conduct.