Dispatcher

5 months ago


Bolton, Canada Rafat General Contractor Inc. Full time

Dayshift. Must be able to take emergency calls at night and on weekends.

**Key Responsibilities**:

- Efficiently dispatch Road Sweeper trucks, ensuring optimal route planning for punctual services.
- Schedule and manage DZ-licensed drivers, considering operational needs and driver availability.
- Field phone calls from municipal and regional clients with whom we have contracts, addressing their needs and queries promptly.
- Respond to inquiries and service requests from construction company clients requiring private sweeping operations for their sites and roads.
- Ensure all drivers and equipment comply with safety regulations and company protocols.
- Provide real-time support and instructions to drivers, maintaining clear and effective communication.
- Keep precise records of dispatch activities, driver schedules, and vehicle maintenance details.
- Liaise with the maintenance team to guarantee that all vehicles are in top working condition.
- Adapt schedules and routes in response to emergencies or unexpected situations.
- Collaborate with management to constantly enhance operational efficiency and service quality.

**Qualifications**:

- Demonstrated experience as a dispatcher in logistics or transportation, with a preference for backgrounds in road maintenance or related sectors.
- Possession of a DZ license and a clean driving record is highly desirable.
- Exceptional organizational and time management capabilities, with an aptitude for prioritizing tasks efficiently.
- Strong communication skills, both oral and written.
- Ability to perform well under stress and manage several tasks concurrently.
- Proficiency in dispatch software and GPS tracking systems.
- Excellent problem-solving abilities and quick decision-making skills.
- A team-oriented attitude, complemented by a positive outlook and a commitment to hard work.

**Salary**: $47,000.00-$55,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Vision care

Schedule:

- Monday to Friday
- On call

**Experience**:

- dispatching: 1 year (preferred)

Ability to Commute:

- Bolton, ON L7E 2Y4 (required)

Work Location: In person


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