Customer Care Agent

4 weeks ago

Burlington, Canada Allstate Canada Full time

**Who is Allstate**:
Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive, welcoming corporate culture. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. Serving Canadians since 1953, Allstate strives to provide reassurance with its "You’re in Good Hands®" promise.
- Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do._

**Role Designation**: Hybrid Up to 2 days per week

**Benefits to joining Allstate**
- Flexible Work Arrangements
- Employee discounts (15% on auto and property insurance, plus many other products and services)
- Good Office program (receive up to 400$ back after purchasing office equipment)
- Student Loan Payment Matching Program for Government Student loans
- Comprehensive Retirement Savings Program with employer matched contributions
- Annual Wellness allowance to support employees with improving health and wellbeing
- Personal reflection day
- Tuition Reimbursement
- Working within the community and giving back

**Job description**:
The Customer Care Agent takes the “You’re in Good Hands” philosophy and makes it real - delivering on our promises to consumers every day. Our agencies are open from 9am to 6pm Monday, Tuesday, Wednesday and Friday, 9am to 8pm Thursday, and 10am to 4pm on Saturday. Our standard work week for agency staff is 37.5 hours, and each employee must rotate their work schedule so that the Agency is staffed appropriately. Therefore, as a condition of employment, you will be required to work some evenings and Saturdays each month on a rotational basis with other Agency staff members.

**Accountabilities**:

- Manage the renewals process
- Identify opportunities to up-sell and cross sell our product line
- Use each customer contact as an opportunity to get referrals

**Qualifications**:

- Post-secondary education or equivalent work experience
- Must have General Insurance License (OTL) in the province where you are living or be willing to obtain
- Strong knowledge of Allstate Products and Services
- Working knowledge of Allstate & vendor technologies, including Plus

**Bonus Qualifications**:

- Prior experience in inside or outside sales or service is an asset

Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodations, please let us know and we will work with you to meet your needs.

**Job Types**: Full-time, Permanent

**Benefits**:

- Extended health care
- Paid time off
- RRSP match
- Work from home

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Ajax, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 2 years (preferred)

  • Customer Care Agent

    6 days ago

    Burlington, Canada Cogeco Connexion Inc Full time

    Our culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated. Time Type: Regular Job Description: : The telco industry...

  • Customer Care Agent

    2 weeks ago

    Burlington, Ontario, Canada Cogeco Connexion Inc Full time

    Our culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections.Each employee is a part of what makes us unique on the market:agile and dedicated.Time Type:RegularJob Description::The telco industry landscape...

  • Oxio Customer Care Agent

    2 weeks ago

    Burlington, Canada Cogeco Connexion Inc Full time

    Our culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated. Time Type: Regular Job Description: : The telco industry...

  • oxio Customer Care Agent

    5 days ago

    Burlington, Canada Cogeco Full time

    POSITION SUMMARY: The telco industry landscape in Canada is evolving and we are looking for people to deliver best-in-class customer service to help oxio pursue its fast growth and continue to be one of the most loved ISPs in Canada. Someone able to connect with our customers and internal teams. Someone who is passionate and has the ability to get...

  • Dispatch & Customer Care Agent

    4 weeks ago

    Burlington, Canada Pineapple Express Delivery Full time

    Founded in 2018, Pineapple Express Delivery is the only same-day compliant cannabis delivery service approved Canada-wide. Pineapple Express Delivery was the first to the market, Nationwide. By building the on-demand delivery infrastructure for local cities, we’re bringing communities closer, one delivery at a time. **Title** Dispatch & Customer Care...

  • Oxio Customer Care Agent

    2 weeks ago

    Burlington, Canada Cogeco Connexion Inc Full time

    Our culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated. Time Type: Regular Job Description: - ACCOUNTABILITIES-...

  • Oxio Customer Care Agent

    2 weeks ago

    Burlington, Canada Cogeco Connexion Inc Full time

    Notre culture vous élève - il n'y a pas d'ego sur le chemin. Notre objectif commun? Nous voulons tous gagner pour nos clients. Nous visons à être toujours évolutifs, dynamiques et ambitieux. Nous croyons au pouvoir des connexions authentiques. Chaque employé fait partie de ce qui nous rend uniques sur le marché: agiles et dévoués. Time...

  • Oxio Customer Care Agent

    2 weeks ago

    Burlington, Canada Cogeco Connexion Inc Full time

    Notre culture vous élève - il n'y a pas d'ego sur le chemin. Notre objectif commun? Nous voulons tous gagner pour nos clients. Nous visons à être toujours évolutifs, dynamiques et ambitieux. Nous croyons au pouvoir des connexions authentiques. Chaque employé fait partie de ce qui nous rend uniques sur le marché: agiles et dévoués. Time...

  • Dispatch & Customer Care Agent

    2 weeks ago

    Burlington, Ontario, Canada Pineapple Express Delivery Full time

    Founded in 2018, Pineapple Express Delivery is the only same-day compliant cannabis delivery service approved Canada-wide. Pineapple Express Delivery was the first to the market, Nationwide. By building the on-demand delivery infrastructure for local cities, we're bringing communities closer, one delivery at a time.TitleDispatch & Customer Care Agent/...

  • Customer Care Representative

    3 weeks ago

    Burlington, Canada Vince Ippolito Insurance Agency Full time

    We are an Independently owned Agency and have been recognized as one of the top performing Desjardins Agencies in Canada. We hire people who use their skills and passion at work because our customers deserve to interact with us at our best. They trust us to help and understand what they are going through, and we take pride in coming through for them. If you...

  • Pt- Dispatcher/customer Care Agent/driver

    3 weeks ago

    Burlington, Canada Pineapple Express Full time

    **About Us**: Founded in 2018, Pineapple Express Delivery is the only same-day compliant cannabis delivery service approved Canada-wide. Pineapple Express Delivery was the first to the market, Nationwide. By building the on-demand delivery infrastructure for local cities, we’re bringing communities closer, one delivery at a time. Title Part-Time Dispatch...

  • Ft- Dispatcher/customer Care Agent/driver

    3 weeks ago

    Burlington, Canada Pineapple Express Full time

    **About Us**: Founded in 2018, Pineapple Express Delivery is the only same-day compliant cannabis delivery service approved Canada-wide. Pineapple Express Delivery was the first to the market, Nationwide. By building the on-demand delivery infrastructure for local cities, we’re bringing communities closer, one delivery at a time. Title Full-Time Dispatch...

  • Pt- Dispatcher/customer Care Agent/driver

    2 weeks ago

    Burlington, Ontario, Canada Pineapple Express Full time

    About Us:Founded in 2018, Pineapple Express Delivery is the only same-day compliant cannabis delivery service approved Canada-wide. Pineapple Express Delivery was the first to the market, Nationwide. By building the on-demand delivery infrastructure for local cities, we're bringing communities closer, one delivery at a time.TitlePart-Time Dispatch & Customer...

  • Insurance Sales Associate

    2 weeks ago

    Burlington, Canada James Farmer - Desjardins Insurance Agent Full time

    **Insurance Account Representative - Desjardins Agent Team Member**: Location: Burlington Type: Full Time, Permanent **Position Overview**: A successful Desjardins Agent is seeking a qualified professional to join a winning team for the role of Insurance Account Representative - Desjardins Agent Team Member. Ideally, you are an energetic professional...

  • Office Manager

    1 week ago

    Burlington, Canada Rose Monachino - Desjardins Insurance Agent Full time

    **Office Manager - Desjardins Insurance Office**: Location:Burlington, ON Type: Full Time **Position Overview**: A successful Desjardins Agent is seeking a qualified professional to join their winning team for the role of Office Manager - Desjardins Agent Team Member. We seek an energetic professional interested in helping our business grow through...

  • Office Manager

    2 weeks ago

    Burlington, Canada Rose Monachino - Desjardins Insurance Agent Full time

    **Office Manager - Desjardins Insurance Office**: **Location:Burlington, ON** Type: Full Time **Position Overview**: A successful Desjardins Agent is seeking a qualified professional to join their winning team for the role of Office Manager - Desjardins Agent Team Member. We seek a talented, energetic person who is customer oriented with attention to detail...

  • Office Manager

    7 days ago

    Burlington, Canada James Farmer - Desjardins Insurance Agent Full time

    **Office Manager - Desjardins Insurance Office**: Location: Burlington, ON Type: Full Time Salary range: $60,000-$80,000 **Position Overview**: A successful Desjardins Agent is seeking a qualified professional to join their winning team for the role of Office Manager - Desjardins Agent Team Member. We seek an energetic professional interested in helping...

  • Office Manager

    2 weeks ago

    Burlington, Canada James Farmer - Desjardins Insurance Agent Full time

    **Office Manager - Desjardins Insurance Office**: Location: Burlington, ON Type: Full Time Salary range: $60,000-$80,000 **Position Overview**: A successful Desjardins Agent is seeking a qualified professional to join their winning team for the role of Office Manager - Desjardins Agent Team Member. We seek an energetic professional interested in helping...

  • Office Manager

    2 weeks ago

    Burlington, Canada James Farmer - Desjardins Insurance Agent Full time

    **Office Manager - Desjardins Insurance Office**: Location: Burlington, ON Type: Full Time Salary range: $60,000-$80,000 **Position Overview**: A successful Desjardins Agent is seeking a qualified professional to join their winning team for the role of Office Manager - Desjardins Agent Team Member. We seek an energetic professional interested in helping...

  • Insurance Sales Associate

    2 weeks ago

    Burlington, Ontario, Canada James Farmer - Desjardins Insurance Agent Full time

    Insurance Account Representative - Desjardins Agent Team Member Location: BurlingtonType: Full Time, PermanentPosition Overview:A successful Desjardins Agent is seeking a qualified professional to join a winning team for the role of Insurance Account Representative - Desjardins Agent Team Member. Ideally, you are an energetic professional interested in...