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Contract Receptionist

1 month ago

Ottawa, Canada Nelligan O'Brien Payne Full time

Nelligan Law is not your average law firm. We are an innovative and progressive firm where lawyers and staff have the opportunity to work together and grow their careers as valued members of a team of talented professionals in a cooperative and flexible working environment.
We are looking for a full-time, temporary (12-month contract) Receptionist to support our clients' interactions. You will be the first person a client interacts with when coming into the firm
What you'll do
Greets clients and guests of the firm and ensures that lawyer/assistants/management are informed on a prompt basis that a client/guest is waiting.
Ensure reception area and meeting rooms are kept tidy and everything is restocked.
Forward faxes and calls to appropriate person.
Ensures all incoming mail/documents are stamped and delivered promptly (leave voice mail when mail arrives).
Ensures all items to be picked up by clients are properly recorded in the logbook and are picked up in a reasonable time period.
Orders food for meetings within the office.
Sends maintenance (lights, temperature, cleaning) service requests.
Prepare statements for outgoing mail.
Review online client questions and respond or forward to appropriate person.
Check Client Intake Folder and prepare new client file folders.
Ensures office is locked up at end of business day.
What you'll need
Strong organization and time management skills
High attention to detail
Customer service attitude
Exceptional writing skills
Bilingualism, French and English (verbal and written)