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Full Time IT Coordinator

5 months ago

Thorold, Canada Bethesda Community Services Full time

Working to promote Bethesda’s values, vision and mission statement and quality client care the Information Technology Coordinator provides Information Technology support to all computer users within Bethesda.

Key Responsibilities
- Maintain, troubleshoot, and administer the use of computers and peripheral equipment.

Ø Parts diagnosis

Ø Troubleshoot computer and peripherals for repair or replacement

Ø Maintenance of computers and devices

Ø Network maintenance and administration, including security

Ø Setup connections to the network, cabling and connectors
- Install computer hardware, networking software and operating system software.

Ø Operating system, drivers, hardware and software installation, administration and upgrade

Ø Installation and configuration of computers and devices
- Provide problem-solving services to network users.

Ø Categorize user requests and escalate issues
- Perform data backups and disaster recovery operations
- Guarantee access to information and resources in a secure and controlled manner
- Maintain control of records.
- Implement data, software, and hardware security procedures.
- Ability to provide exceptional customer service.

Communication systems administration and maintenance

**Qualifications**:

- Completion of a College Diploma in a related discipline.
- One year of experience in the field.
- A+ Certification of Microsoft Applications preferred.
- Ability to manage time and prioritize appropriately.
- Excellent organizational skills.
- Maintain and adhere to schedules and meet deadlines.
- Strong interpersonal and communication skills.

Satisfactory disciplinary and attendance records are required. French/English bilingualism is an asset.

Ability to commute/relocate:

- Thorold, ON: reliably commute or plan to relocate before starting work (required)

Work Location: One location