Restaurant Support

7 months ago

Hamilton, Canada Earth to Table: Bread Bar Full time

Pearle Hospitality’s mission and focus is to enrich each moment through genuine and thoughtful actions. Each of Pearle Hospitality’s restaurants, event venues, hotels, and spas are focused on creating happiness and elevating each experience through the care and consideration of our people, guests, food, properties and communities.

Our guests and customers have a trust in the experience they are about to enjoy. They trust that any event hosted at one of our properties, stays in our hotels or experiences at our spas will be a memorable experience for all involved. This idea has been reinforced through years of dedication to providing those people with soulful and delicious food, impeccably maintained historical buildings and bright, hardworking, and enthusiastic team members.

With a focus on local and in-season ingredients, the food prepared is rooted in family recipes passed down over generations, artisan products and a deep-rooted respect for culinary traditions are the base of our food philosophy and dedication to creating delicious food.

**Who we are**:
Earth to Table: Bread Bar is a living extension of the food philosophy that began with the Earth to Table cookbook. It celebrates what is best about food by shortening the gap between producers and consumers. Bread Bar makes a commitment to sourcing quality ingredients that are fresh and local.

**Job Purpose**:
The Restaurant Support plays a key role in the success of the Front of House Team. Their purpose is to be a direct assistant to the Servers and Chefs by carrying food, clearing tables, refilling water, and variety of other tasks relating to the Restaurant. The individual in this role is eager to learn and committed to playing a part in the guests’ positive hospitality experience.

**Key Accountabilities**:

- Deliver above and beyond guest experiences, highlighting genuine and thoughtful hospitality.
- Assist Servers and Kitchen team members with various tasks, assisting to create a seamless and efficient guest visit.
- Clear drinkware and dishes from tables when appropriate, reset tables with necessary items before arrival of next guests, and perform additional cleaning duties as assigned.
- Aid team in setting up any food displays, bread station, kitchen pass and other areas.
- Assist with delivering food to guests in a timely manner
- Accept and perform additional tasks as required for optimal performance of the restaurant.
- Actively represent and promote Pearle Hospitality’s core values within the workplace.
- Act as an ambassador of Bread Bar and Pearle Hospitality.
- Follow company policies and procedures as defined and outlined by Pearle Hospitality.
- Follow all Health and Safety standards to ensure a safe work environment for all guests and team members.
- Adhere to all cleanliness and sanitization practices.
- Maintain professional appearance and act with integrity and honesty.

**What we would like you to bring to the position**:

- Smart Serve Certification
- **Communication**: Listen attentively to customer requests, able to accurately identify needs or notify appropriate team members.
- **Adaptability**: Ability to remain poised and professional in a fast-paced environment and positively interact with a variety of diverse guests and team members.
- **Teamwork**: Work with Servers and Kitchen team members in effort to create the best possible experience for guests.
- **Attention to detail**: Resetting tables between guests to standards - ensuring all necessary items are properly laid out for next guests. Note any guest allergies and adhere to proper procedure in handling those accommodations. Understand the composition of menu items, noting ingredients and allergens present in each item.

**Why join the Pearle Hospitality team at Bread Bar Locke**:

- Competitive wages
- Discounts at all Pearle Hospitality properties (restaurants, hotels and spas)
- Training and Development to support personal & professional growth
- Career opportunities across all Pearle Hospitality properties
- A fun place to work with an amazing team & company culture

**Job Type**: Part-time

**Salary**: From $15.50 per hour

**Benefits**:

- Discounted or free food
- Employee assistance program
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Weekends as needed

Supplemental pay types:

- Tips

Application question(s):

- Are you presently or have you ever been employed by any affiliated Pearle Hospitality properties? If YES, List location (ETT: Bread Bars, The Pearle Hotel & Spa, Cambridge Mill, Elora Mill Hotel & Spa, Ancaster Mill, Spencer's At The Waterfront, Whistle Bear Golf Club)

Work Location: In person

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