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Technical Support
1 week ago
**Technical Support**
Solex immigration is looking for a Tech Support professional to join our team. We are seeking someone who is a self-starter with a strong work ethic and is willing to learn. We are looking for someone who is organized, reliable, and has the ability to prioritize their workload.
**Responsibilities**
- Provide technical support for Solex immigration customers via correspondence.
- Provide technical support for Solex immigration services.
- Troubleshoot and resolve technical issues in a timely manner.
- Maintain a clean desk environment.
- Follow all company policies and procedures to ensure compliance with company standards and best practices.
- Ability to work in a team environment as well as independently.
- Ability to prioritize tasks based on importance and deadlines.
- Maintain confidentiality of all customer information.
- Perform other related duties as assigned by management.
**Required Skills**:
**Job Types**: Part-time, Internship / Co-op
Contract length: 3 months
Part-time hours: 30 per week
**Salary**: $15.50-$32.90 per hour
**Benefits**:
- Casual dress
- Company events
- Dental care
- Employee assistance program
- Flexible schedule
- Paid time off
- Profit sharing
- Work from home
Schedule:
- Day shift
- Evening shift
- Monday to Friday
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Toronto, ON: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Customer support: 1 year (preferred)
Work Location: In person
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