Seasonal Curbside Ambassadors

Seasonal Curbside Ambassadors - YVR
**Concord Parking is currently hiring Seasonal Curbside** Ambassadors** for our operation at **the **Vancouver International Airport.**

The Curbside Ambassador is a customer facing position responsible for managing curbside traffic at the Vancouver International Airport, assisting passengers with wayfinding, and enforcing curbside traffic rules and parking regulations, reporting issues to Ground Transportation Dispatch and the Supervisory Team.

**Key responsibilities**
- Provide excellent customer service and be knowledgeable of all airport amenities and services to provide high-quality service and friendly assistance to customers.
- Ensure Personal and Public Safety is always a top priority while performing duties.
- Ensure Personal and Public Safety is always a top priority while performing duties.
- Direct all vehicles in curbside areas and roadways to ensure continuous traffic flow and minimize congestion.
- Enforce parking regulations at the terminal curbside and report for tow citations to vehicles parked and left unattended in restricted areas.
- Confirm that Taxi, Commercial Vehicles, and Ride Share vehicles use appropriate areas and that Taxis are called up in the order of staging.
- Verify Taxi decals for designated open and restricted hours.
- Ensure designated stopping areas are used appropriately, and pedestrian movement over crosswalks is safe and orderly.
- Manage pedestrian crosswalks, direct and stop traffic, and pedestrians accordingly.
- Actively patrol checkpoints or patrol stationery assigned areas as per daily operational requirements.

All parking management companies are not the same. Concord Parking is unique, and our approach is changing how leading organizations make the most of their parking assets. We’ve grown rapidly as a result of delivering technology and innovation not previously offered by traditional parking companies. Our focus is on providing clients with specialized parking management services that:

- Enhance the customer parking experience.
- Utilize the best in industry technology.
- Maximize revenue and return on parking assets.
- Provide clients with highly skilled and motivated personnel.

Concord Parking offers the best working environment and most development opportunities of any parking enforcement company in the country. As a part of Paladin Security Group, we have a coast-to-coast reputation as the Employer of Choice. We have been selected as a Best Place to Work by Glassdoor and are the only security firm ever to be recognized as one of Canada’s Best Managed Companies.

Benefits eligibility after 6 months of full time work.

**These positions include a lot of walking and standing outdoors. Since some shifts could end late, after the Canada Line has stopped running, reliable transportation will be helpful**.

Full training and uniforms are provided.

**Minimum Qualifications**:

- Minimum 2 years of customer service: demonstrable ability to deliver outstanding customer service in a fast-paced and pressurized environment.
- Previous experience traffic management preferred
- Able to work well with mínimal supervision.
- Professional and polished demeanor.
- Excellent communication skills, fluent in English.

**Seasonal Term: March 1, 2024 to May 31, 2024 (Three months)**

Shifts:

- 0900h - 1730h
- 1200h - 2200h
- 1700h - 0130h

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.