Customer Service Representative I

2 weeks ago

Bedford, Canada Global Payments (Beamery) Full time

**Description**:
**Important information**:

- Schedule: Full-time, permanent employment with a predictable and stable schedule
- 100% remote
- Salary: 17.05-18.20$/h
- 8% Shift Premium for shifts that include both Saturdays and Sundays.
- Remote office internet connection with a minimum download speed of 20Mbps, and a minimum upload speed of 10Mbps is required. The connection must be via Ethernet cable directly to the modem (no Wi-Fi).

**What you will be contributing to the team**:

- Receive and/or place telephone calls which are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Answer customer telephone inquiries, orders, service needs and complaints, respond where applicable or direct to technical/service areas.
- Maintain detailed and current knowledge of the company's/assigned client's products and services.
- Analyze customer service needs for communication to service and technical departments, when applicable

**Who you are**:

- Contact center, or banking/financial services experience is preferred, but not required. We offer comprehensive training to build on your current skills to help you excel in this role.
- Must be eligible to work full time in Canada.
- Available to work on a rotational basis, 8AM to 11PM, 365
- People and Customer Oriented: You are not only great at talking on the phone, but you are friendly, personable, and a natural-born problem solver
- A Team Player: You’re ready to join a tight-knit team that works closely with one another to meet and exceed the expectations of our customers
- Organized: You can calmly and positively handle conversations with real people, all while multitasking efficiently
- Education: You have a minimum of a High School Diploma (or equivalent) or higher
- Ready for a New Challenge: No relevant experience is required for the role, we offer comprehensive training to build on your current skills to help you excel in this role.

**Who we are**:
Every day, the people of TSYS (A Global Payments Company) improve lives and businesses around the globe through our payment processing capabilities and Customer Service. We make it possible for millions of people to move money between buyers and sellers using our payments solutions including credit, prepaid, and merchant services. We are People-Centered Payments®, and our team has the unique opportunity to help create a world in which payments make people’s lives easier and better. This is both a tremendous honour and important responsibility for those who accept the challenge.

If you are looking to make a valuable difference for people everywhere - and for yourself - TSYS may be the right place for you

**How we care about our people**:

- Real opportunities to grow professionally
- Collaborative, friendly work environment
- Benefits after 30 days
- Health insurance
- Short-Term and Long-Term disability coverage
- Life insurance plans
- Retirement savings programs
- Employee stock purchase program
- Employee assistance program
- Volunteering opportunities

We sincerely thank all applicants for their interest. We will only contact those selected for an interview.

**#LI-Remote

  • Customer Service Representative

    3 weeks ago

    Bedford, Canada U-Haul Full time

    **Customer service representative**: Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers...

  • Customer Service Representative

    3 weeks ago

    Bedford, Canada U-Haul Full time

    **Customer Service Representative** Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers...

  • Customer Service Representative

    4 weeks ago

    Bedford, Canada Chapman Auto Body Full time

    Do you like working in a fast-paced environment, where no two days are the same? We are seeking an experienced full-time Customer Service Representative to join our growing team at Chapman Auto Body. As one of the first points of contact with our customers, your customer service skills need to be second to none with a positive attitude and strong work ethic,...

  • Customer Service Representative

    4 weeks ago

    Bedford, Canada Circle K Full time

    Store 6002137: 30 Gary Martin Dr, Bedford, Nova Scotia B4B 0N8 **Customer Service Representative** **As a Customer Service Representative, you will enjoy**: - ** Flexible schedules**: - ** Large, stable employer**: - ** Opportunities for fast career advancement**: - ** Task variety**: - ** Weekly pay**: - ** Night shift premium**: - ** Employee...

  • Customer Service Representative

    4 days ago

    Bedford, Canada Circle K Full time

    Store 6002336: 1505 Bedford Highway, BEDFORD, Nova Scotia B4A 1E3 **Customer Service Representative** **As a Customer Service Representative, you will enjoy**: - ** Flexible schedules**: - ** Large, stable employer**: - ** Opportunities for fast career advancement**: - ** Task variety**: - ** Weekly pay**: - ** Night shift premium**: - ** Employee...

  • Customer Service Representative

    4 weeks ago

    Bedford, Canada U-Haul Full time

    Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their...

  • Customer Service Representative

    4 days ago

    Bedford, Canada U-Haul Full time

    Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their...

  • Customer Service Representative

    3 weeks ago

    Bedford, Canada Micco Companies Full time

    **Customer Service Representative** We are looking to grow our team at Micco Companies! We have a diverse operating portfolio that includes Retail Beverage Alcohol, Real Estate, Warehousing and Courier Logistics. Join us in a great opportunity to help expand and develop a powerful brand! **Position Description** We are looking for team members who put the...

  • Customer Service Representative

    2 weeks ago

    Bedford, Canada Community Courier Full time

    **Customer Service Representative** We are looking to grow our team at Micco Companies! We have a diverse operating portfolio that includes Retail Beverage Alcohol, Real Estate, Warehousing and Courier Logistics. Join us in a great opportunity to help expand and develop a powerful brand! **Position Description** We are looking for team members who put the...

  • Customer Service Representative

    5 days ago

    Bedford, Quebec, Canada Fraserway RV Full time

    Looking for a great opportunity to work with the largest RV Dealer in the industry? Interested in developing or advancing your career?We are looking for a Customer Service Representative (CSR) for our Bedford, NS dealership. This is a Full-Time, Seasonal position.The Customer Service Representative (CSR) is a vital role in ensuring our customers' vacation...

  • Customer Service Representative

    2 weeks ago

    Bedford, Canada Micco Companies Full time

    **Customer Service Representative** We are looking to grow our team at Micco Companies! We have a diverse operating portfolio that includes Retail Beverage Alcohol, Real Estate, Warehousing and Courier Logistics. Join us in a great opportunity to help expand and develop a powerful brand! **Position Description** We are looking for team members who put the...

  • Customer Service Representative

    3 weeks ago

    Bedford, Canada Micco Companies Full time

    **Customer Service Representative** We are looking to grow our team at Micco Companies! We have a diverse operating portfolio that includes Retail Beverage Alcohol, Real Estate, Warehousing and Courier Logistics. Join us in a great opportunity to help expand and develop a powerful brand! **Position Description** We are looking for team members who put the...

  • Customer Service Representative

    5 days ago

    Bedford, Quebec, Canada Fraserway RV Full time

    Looking for a great opportunity to work with the largest RV Dealer in the industry? Interested in developing or advancing your career?We are looking for a Customer Service Representative (CSR) for our Bedford, NS dealership. This is a Full-Time, Seasonal position. The hourly rate is $17 per hour.The Customer Service Representative (CSR) is a vital role in...

  • Customer Service Representative

    5 days ago

    Bedford, Quebec, Canada Community Courier Full time

    Customer Service RepresentativeWe are looking to grow our team at Micco Companies We have a diverse operating portfolio that includes Retail Beverage Alcohol, Real Estate, Warehousing and Courier Logistics. Join us in a great opportunity to help expand and develop a powerful brandPosition DescriptionWe are looking for team members who put the customer...

  • Customer Service Representative

    5 days ago

    Bedford, Quebec, Canada Micco Companies Full time

    Customer Service RepresentativeWe are looking to grow our team at Micco Companies We have a diverse operating portfolio that includes Retail Beverage Alcohol, Real Estate, Warehousing and Courier Logistics. Join us in a great opportunity to help expand and develop a powerful brandPosition DescriptionWe are looking for team members who put the customer...

  • Customer Service Representative

    4 weeks ago

    Bedford, Canada Global Payments (Beamery) Full time

    **Description**: **Summary of This Role**: **What Part Will You Play?**: - Resolves basic or tier 1 payment and account related requests to include but not limited to card activations, payments, name and address updates for card holders (customers) of 1-2 assigned company clients. Provides standardized or scripted responses by utilizing basic user friendly...

  • Customer Service Representative

    4 weeks ago

    Bedford, Canada Fraserway RV Full time

    Looking for a great opportunity to work with the largest RV Dealer in the industry? Interested in developing or advancing your career? We are looking for a **Customer Service Representative (CSR) **for our** Bedford, NS **dealership**. **This is a **Full-Time, Seasonal position. **The hourly rate is $17 per hour. The Customer Service Representative (CSR)...

  • Customer Service Representative Lead

    4 weeks ago

    Bedford, Canada Fraserway RV Full time

    We are looking for a **Customer Service Representative Lead **for our** Bedford, NS **dealership**. **This is a **Full-Time, Seasonal position.** The Customer Service Representative is a vital role in ensuring our customers’ vacation dreams are realized. The lead will act as a liaison, provide RV Rental services information, and resolve any emerging...

  • Customer Service Representative Lead

    1 month ago

    Bedford, Canada Fraserway RV Full time

    We are looking for a **Customer Service Representative Lead **for our** Cookstown, Ontario **dealership**. **This is a **Full-Time, Seasonal position.** The Customer Service Representative is a vital role in ensuring our customers’ vacation dreams are realized. The lead will act as a liaison, provide RV Rental services information, and resolve any...

  • Customer Service Representative ~ New Opportunity ~

    2 weeks ago

    Bedford, Canada Nova Halifax Full time

    **Customer Service Representative - New Expansion!** For our Customer Service Representatives, we are looking for **positive, upbeat individuals** that are looking to find more than just another job, but an opportunity that they can grow and learn with not just professionally but also as an individual. Since we have been so successful here in our newly...