Parts Advisor

6 months ago

Brampton, Canada Performance Auto Group Full time

**Here we GROW Again**

Performance Auto Group is thrilled to announce the newest addition to our growing family **Performance Kia Mayfield**

Located at **85 Ace Drive, Brampton ON, L6R 3Y2** in the new Mayfield Automall in North Brampton**, **our new, state of the art dealership will be sure to wow you

**Performance Kia Mayfield** is looking for a **Parts Advisor** to join our dynamic team

**Performance Kia Mayfield** is part of the Performance Auto Group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today:

- ** Great Experience**: Every customer is entitled to a great experience
- ** Integrity**: We are honest and transparent in our actions
- ** Diversity**: We are stronger through the inclusion of people, brands and ideas
- ** Innovation**: We passionately embrace opportunities for new and continuous improvements
- ** Empowerment**: We encourage and support our people in taking initiative
- ** Giving Back**:We positively impact the communities in which we live, work and raise families

**About Us**

**Performance Kia Mayfield **is a family oriented and team environment; where we support each other and have an open door policy. You are motivated, a self-starter with a positive attitude, have a passion for retail automotive and you believe in the success of our team. You are trustworthy and demonstrate care when serving our customers and community. We celebrate our successes together, each and every one. We look forward to having you on board

**Here’s what you’ll deliver**:

- Address all customers with parts inquiries, in person, on the phone and electronically.
- Complete orders for Service Technicians in the Service Department.
- Place orders in a timely fashion.
- Maintain proper inventory levels.
- Inspect damaged parts brought in by customers to determine the proper replacement.
- Identify the necessary part(s) required on the basis of the customer's description of issues.
- Examine returned parts for defects and confer with customers about exchanging the part or processing a refund.
- Consult catalogs for stock numbers and prices and bring parts from the stockroom.
- Recommend part(s) that are interchangeable, placing special orders for a part, or referring to the customers at another business location, if a customer needs a part that is not stocked.
- Manage the unpacking and marking of incoming parts and storing them in the stockroom according to a prearranged system.
- Receive and fill telephone orders.
- Organize catalogs and price lists to ensure it is up-to-date.
- Maintain sales and inventory records.
- Project a positive attitude for the benefit of our customers and fellow employees.
- Organize cleaning tools and equipment to maintain a neat, friendly, and tactful workstation.
- Evaluate all work performed to ensure it is thorough, accurate, and completed in a timely fashion.
- Ability to execute tasks and work with mínimal supervision.
- Ability to work in adherence to company safety standards at all times.
- Comply with all company policies, standards and procedures.
- Other duties as required by management.

**What you need to succeed**:

- High School Diploma or GED is required.
- Minimum 2 years customer service and/or cashier experience is required.
- Must have a valid Ontario Driver's License and good driving record.
- An aptitude for arithmetic, an ability to read catalogs and technical materials, and legible handwriting are all essential skills.
- Familiarity with the function of automobile parts, including ability to judge whether or not parts are interchangeable.
- Ability to navigate and utilize computers at an advanced level.
- Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
- Excellent verbal and written communication skills.
- Highly organized, detail oriented, and able to thrive in a fast paced, changing environment.
- Ability to exhibit professionalism with a positive attitude under pressure.
- Ability to read and comprehend instructions and information.
- Ability to work flexible hours and work around a changing schedule.

**What’s in it for you?**
- Excellent management support and guidance
- Opportunities through our Internal career mobility program
- Access to health, dental and vision insurance
- Disability, critical illness and life insurance for the unexpected
- Our Employee Assistance Plan (EAP) for you and your family's wellness
- Discount on vehicles, service and parts for you and your family
- Discounts to retailers and service providers across the country
- Free and engaging employee events
- Did we mention we love giving back to our communities?

**Performance Auto Group is a leading automotive company in Southern Ontario with over 1900 employees, 23 brands and 39 locations in Brampton,

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