Parts Advisor
5 months ago
**Drive for Excellence**
When it comes to Fords,** Planet Ford** is a king in the industry. Rated one of the top 25 dealerships in Canada, we have a proven track record for quality and service for the last 15 years.
**Planet Ford** is looking for team oriented, hardworking **Parts Advisors** to join their team.
**About Us**
Performance Auto Group, is a leading automotive group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today:
- **Great Experience**: Every customer is entitled to a great experience
- **Integrity**: We are honest and transparent in our actions
- **Diversity**: We are stronger through the inclusion of people, brands and ideas
- **Innovation**: We passionately embrace opportunities for new and continuous improvements
- **Empowerment**: We encourage and support our people in taking initiative
- **Giving Back**: We positively impact the communities in which we live, work and raise families
**Here’s what you’ll deliver**:
- Manage and maintain parts department inventory levels.
- Train, manage and mentor the parts receiver/shipper team.
- Oversee proper shipping and receiving of orders.
- Monitor parts consumption/usage to ensure adequate supplies are on hand.
- Verifying parts orders to ensure they are correct before shipment
- Verifying shipments details against shipping documents
- Assign work to Shippers and Receivers
- To manage and oversee all aspects of Inventory Control including:
- Assembling, sorting and packing
- Ensure current and accurate inventory control and stock reconciliation for each account
- Root cause analysis of discovered inventory discrepancies and document their resolution
- Resolve discovered inventory issues during operations
- Establish work schedules and procedures
- Prepare and submit reports
- Ensure smooth operation of parts inventory & resolve work related issues
- Examining returned parts for defects and confer with customers about exchanging the part or processing a refund.
- Consult catalogs for stock numbers and prices and bring parts from the stockroom.
- Suggesting part(s) that is interchangeable, placing special orders for a part, or referring the customers at another business location, if a customer needs a part that is not stocked.
- Supervising unpacking and marking incoming parts and storing them in the stockroom according to a prearranged system.
- Other duties as required by management.
**What you need to succeed**:
- 2-3 years automotive parts experience is considered an asset.
- Highly organized, detail oriented, and able to thrive in a fast paced, changing environment.
- Strong knowledge of parts and inventory systems is required for this role.
- Strong inventory management skills with the desire to grow our business and create a great customer experience.
- CDK experience is considered an asset.
- Strong automotive knowledge.
- Excellent communication and customer service skills.
- Must have the ability to work in a fast paced environment.
- Personable, adaptable, and versatile.
- Willing to work as a member of a team and interact with others in a professional and courteous manner.
- Must have a valid Ontario Driver's License and good driving record.
- May be required to work on Saturday as per business needs.
**What’s in it for you?**
- Excellent management support and guidance
- Opportunities through our Internal career mobility program
- Access to health, dental and vision insurance
- Disability, critical illness and life insurance for the unexpected
- Our Employee Assistance Plan (EAP) for you and your family's wellness
- Discount on vehicles, service and parts for you and your family
- Discounts to retailers and service providers across the country
- Free and engaging employee events
- Did we mention we love giving back to our communities?
**This compensation range will be based on knowledge and experience**
**Job Type**: Full Time - Permanent
**Salary**: $50,000.00 - $60,000.00 per year
Performance Auto Group is a leading automotive company in Southern Ontario with over 1900 employees, 23 brands and 42 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto. Performance Auto Group also includes AutoPlanet Direct, Ontario's largest indoor used car showroom.
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