Application Trainer

3 weeks ago


Woodbridge, Canada Waste Connections Full time

Waste Connections of Canada is seeking an Application Trainer who will create, implement and deliver nationwide training material and programs. This person assesses the training and development needs of employees; consults, designs, develops, delivers, and continuously revises appropriate software learning, and development training materials, activities, classes, webinars, and other learning resources. This role will provide ongoing consultation, collaboration, coaching, and training to various operations technical support.

The essential job functions are listed below:

- Should have 3+ years related experience.
- Must be able to travel throughout Canada
- Understanding of SQL, Crystal and Tableau an asset.
- Provide direct support for districts using Operations Applications (TRUX,RTA), including recommending more efficient processes and assisting with reporting.
- Provide communication and training with all involved in a conversion.
- Assist the migration by completing site discoveries.
- Complete QA testing for the Operations Applications.
- Troubleshoot issues that are reported and create issue tickets for the Development team.
- Must correspond professionally and promptly with co-workers and supervisors, in person, verbally and in writing.
- Must be able to interface with individuals and professionals at all levels of the organization including Executives.
- Must have good organizational skills and be able to work independently
- Bilingual English/French an asset.

Waste Connections is an equal opportunity employer.



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