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Tenant Services Manager

1 month ago

Leduc, Canada Leduc Regional Housing Foundation Full time

Tenant Services Manager

Administration Office, Leduc, AB

Reporting to the Executive Director, the Tenant Services Manager is responsible for the delivery of Leduc Regional Housing Foundation’s (LRHF) tenant services program which offers four (4)
Housing Solutions for those in need in the Leduc Region. Embracing LRHF’s Vision, Mission, and Values the Tenant Services Manager, a member of the Senior Leadership Team, leads the
Tenant Services Team to provide a high standard of customer service and property management services while matching those in need with the solutions that we have available.

**QUALIFICATIONS**

1. Bachelor’s Degree in Commerce, Finance or Business Administration, Social Services or similar discipline is preferred.

2. 5 - 8 years related experience, including at least three years managing or supervising is required.

3. Excellent problem solving, conflict resolution and critical thinking skills required.

4. Excellent communication skills written and verbal.

5. Strong customer service skills.

6. Experience working in a not-for-profit environment with government regulatory reporting would be an asset.

7. Experience working with a variety of software - Yardi and Avanti in particular would be an asset.

8. Detail oriented with a demonstrated ability to organize, prioritize and manage multiple tasks utilizing strong time management skills with a demonstrated ability to work in a changing environment.

9. All employees will be required to have a pre-employment fit to work assessment, a clear criminal record with vulnerable sector check prior to start date.

**Please send your resume quoting job posting number 2023 - CS - 02 to**:

- Human Resources _
- Leduc Regional Housing Foundation_
- 5118 - 50 Avenue, Leduc, Alberta T9E 6V4_
- Fax: 780.986.4881 _

**Job Types**: Full-time, Permanent

**Salary**: From $93,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Vision care
- Wellness program

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- Leduc, AB: reliably commute or plan to relocate before starting work (required)

**Experience**:

- property management: 1 year (preferred)

Work Location: In person

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