Lead Cannabis Specialist

2 months ago

Toronto, Canada Canna North Cannabis Store Full time

About Canna North

Canna North was founded with one focus: putting the customer first, especially the customer who values quality cannabis over fancy packaging—the kind of person who misses the “good old days” of cannabis. Canna North exists to make the legal cannabis experience enjoyable and accessible, offering a straightforward approach for customers who want a place where they feel truly understood.

Our Mission

We're rethinking the cannabis retail experience. Canna North is dedicated to creating a welcoming and inclusive environment where our customers—especially those from the legacy market—feel that they are our priority.

Position Overview

We’re excited to bring together our team for our Toronto location, and we're looking for individuals who are passionate about cannabis and enthusiastic about helping customers. The Lead Budtender will have a deep knowledge of cannabis products, a talent for creating connections with customers, and will assist with inventory-related tasks, helping to ensure a smooth and organized store environment.

What You’ll Do

Provide excellent customer service by engaging and educating customers, building long-term relationships, and creating an inclusive, stigma-free space.

Conduct regular inventory counts and accurately catalog items in our system.

Assist with accessory orders by identifying items needed and preparing them for manager review.

Ensure that product placement and store presentation meet store standards and enhance the customer experience.

Maintain knowledge of cannabis regulations to ensure all customer interactions and transactions align with compliance standards.

Be comfortable with early mornings, with shifts starting as early as 6am.

Support a positive and friendly team atmosphere, contributing to a welcoming store environment.

Who You Are

A cannabis enthusiast with a strong understanding of products and trends.

A team player with a growth mindset, open to learning and self-improvement.

Skilled in building meaningful connections with customers through education and authenticity.

Detail-oriented and organized, especially when it comes to cataloging and inventory counts.

High energy, with a team-first attitude and a collaborative spirit.

Comfortable adapting in a fast-paced retail environment and able to follow set procedures and compliance standards.

Preferred Experience & Qualities

Strong knowledge of cannabis products, with prior experience in retail settings.

Excellent communication and organizational skills.

Inventory management experience preferred but not required.

Able to engage with customers and serve as a positive brand ambassador.

We value diversity and inclusivity and aim to build an environment where individual differences are respected and appreciated. Applicants must be 19+ and will require a criminal record check if considered.

**Job Type**: Fixed term contract
Contract length: 12 months

Pay: From $20.00 per hour

Expected hours: 40 per week

Flexible language requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Morning shift

Ability to commute/relocate:

- Toronto, ON: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Expected start date: 2024-11-18

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