Owner Experience Representative
3 weeks ago
Career Opportunity
Libro is growing - and Libro is hiring.
Our expansion plans include a series of new hires across southwestern Ontario. Take a look.
Who We Are
Imagine working for an organization where every employee and customer is an Owner.
No matter whether a customer Owner or employee Owner, everything we do at Libro is about helping people like you prosper. We recruit and develop experts like you; Epic Humans who are ready to offer the best possible advice, coaching and service, when and how our Owners need it.
What Opportunity Awaits?
As we continue to grow, Libro is on a mission to find a passionately accountable full-time Owner Experience Representative (OER) supporting our Listowel location.
Our Owner Experience Representatives create world class Owner (customer) experiences by being well versed in all daily banking products and services, including our digital solutions. They are our front line branch staff, greeting our Owners and processing banking transactions, all while focusing on our Owner interaction and support as a key ingredient.
What you will do - The Epic Human we are looking for will;
Build strong relationships through providing a world class experience for all new customer/Owners, tailoring individualized follow up plans and banking solutions designed to encourage engagement and growth of their relationship with Libro
Conduct holistic conversations using internal tools to better understand the Owner’s goals, needs, and aspirations
Provide proactive outreach to Owners and using referrals and data insights
Provide proactive service follow up to Owners to actively grow & maintain relationships
Identify Owner cues and refer opportunities to appropriate specialists in order to match the right expertise to the Owner’s identified need(s)
Have a strong understanding & ability for front line Owner transactions and find opportunities during those interactions to engage in curious conversations to identify life events and deepen relationships
Comply with established Libro & regulatory policies, procedures & processes to effectively and accurately serve Owner’s needs
Make smart risk decisions that protect our Owners & Libro
What we are looking for - Could this be you?
Have 1 - 3 years’ experience in a customer service environment, preferably previous experience in a financial institution with a strong knowledge of digital banking services and solutions
Have the ability to work a variety of shifts, as scheduled, including days, evenings and Saturdays
Have a passion for growing prosperity in Southwestern Ontario by transforming banking through inspiring financial happiness
**What is in it for you - How we bring Joyful in our work**:
Competitive salaries
Comprehensive benefit package, including benefits for staff in contracts greater than 1 year
Generous vacation time
Comprehensive and proactive employee wellness programs
Staff accounts and staff rates on products and services
Staff appreciation programs and awards
Career development opportunities
A number of other great perks and rewards; fitness club discounts, technology offers, travel and entertainment deals just for being part of our great team
Are you Ready to Be Libro?
If you're passionate about helping your community, interested in being part of a remarkable team, and want to help grow prosperity in Southwestern Ontario - we want to hear from you
With a purpose beyond profit, Libro Credit Union is proud to be a Certified B Corporation, joining leaders of a global movement of people using business as a force for good. Serving families, farms, and enterprises in southwestern Ontario. We offer an inclusive, forward thinking approach to banking - all centered on growing prosperity. Libro pursues its purpose through four key pillars - employment, financial resilience, local food accessibility, and housing. Libro is also a proud Associate Member of the Responsible Investment Association of Canada.
-
Owner Experience Representative
2 weeks ago
Listowel, Canada Libro Credit Union Full timeCareer Opportunity Libro is growing - and Libro is hiring. Our expansion plans include a series of new hires across southwestern Ontario. Take a look. Who We Are Imagine working for an organization where every employee and customer is an Owner. No matter whether a customer Owner or employee Owner, everything we do at Libro is about helping people like...
-
Student Representative
2 weeks ago
Listowel, Ontario, Canada Libro Credit Union Full timeCareer OpportunityLibro is growing - and Libro is hiring.Our expansion plans include a series of new hires across southwestern Ontario. Take a look.Careers - Job Opportunities With Libro Credit Union | LibroWho We AreImagine working for an organization where every employee and customer is an Owner. No matter which type, everything we do at Libro is about...
-
Client Service Representative
3 weeks ago
Listowel, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
-
Client Service Representative
4 weeks ago
Listowel, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
-
Client Service Representative
1 week ago
Listowel, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
-
Client Service Representative
2 weeks ago
Listowel, Ontario, Canada CIBC Full timeWe're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and...
-
Claims Representative
4 weeks ago
Listowel, Canada Ontario Mutual Full time**NOW HIRING!** Trillium Mutual Insurance is an organization powered by great people who want to make a difference every day! What sets us apart from other organizations? Our corporate culture is professional and respectful, yet friendly. We offer a work environment that champions innovation and creativity, energy and passion. We are committed to providing...
-
Investment Specialist
4 weeks ago
Listowel, Canada Libro Credit Union Full timeCareer Opportunity Libro is growing - and Libro is hiring. Our expansion plans include a series of new hires across southwestern Ontario. Take a look. Who We Are Imagine working for an organization where every employee and customer is an Owner. No matter whether a customer Owner or employee Owner, everything we do at Libro is about helping people...
-
Claims Representative
2 weeks ago
Listowel, Ontario, Canada Ontario Mutual Full timeNOW HIRINGTrillium Mutual Insurance is an organization powered by great people who want to make a difference everyday What sets us apart from other organizations? Our corporate culture is professional and respectful, yetfriendly. We offer a work environment that champions innovation and creativity, energy and passion. Weare committed to providing a rewards...
-
Customer Service Representative
2 weeks ago
Listowel, Ontario, Canada LCBO Full timeLCBO - Customer Service RepresentativeStarting Pay: $16.75 with the opportunity to grow through an established wage gridLocation Address:598 Mitchell Road South, ListowelNumber of Openings:3Job Posting Description:Do you make an impact on the people you meet?Do you have a charismatic personality, and love engaging with people, both customers and...
-
Asset Protection Representative
1 week ago
Listowel, Canada Zehrs Full timeAll referred applicants must first be submitted through Workday by a current Loblaw Colleague._ Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country’s largest employers, coupled with our commitment...
-
Asset Protection Representative
4 weeks ago
Listowel, Canada Zehrs Full timeAll referred applicants must first be submitted through Workday by a current Loblaw Colleague._ Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country’s largest employers, coupled with our commitment...
-
Customer Service Representative
1 month ago
Listowel, Canada LCBO Full timeLCBO - Customer Service Representative Starting Pay: $16.75 with the opportunity to grow through an established wage grid Location Address: 598 Mitchell Road South, Listowel Number of Openings: 3 Job Posting Description: Do you make an impact on the people you meet? Do you have a charismatic personality, and love engaging with people, both customers and...
-
Asset Protection Representative
4 weeks ago
Listowel, Canada Zehrs Full time**All referred applicants must **first_ _**be submitted through Workday by a current Loblaw Colleague.** **Location**: 600 Mitchell Ave S, Listowel, Ontario, N4W 3T1 At Loblaw, we help millions of Canadians get through their best days, worst days, celebration days, and every day. Through our innovation and quality products, we’re here for our friends,...
-
Inside Sales Representative
3 weeks ago
Listowel, Canada PBJ Cleaning Depot Full time**Why This Role Could Be Right for You**: - Be part of an entrepreneurial, innovative, and continuously changing work environment. - Be part of a hardworking and dedicated team. - Competitive compensation package. **Your Future Role**: **Responsibilities**: - Provide high level customer service including, but not limited to, product information, product...
-
Inside Sales Representative
4 weeks ago
Listowel, Canada PBJ Cleaning Depot Full time**Why This Role Could Be Right for You**: - Be part of an entrepreneurial, innovative, and continuously changing work environment. - Be part of a hardworking and dedicated team. - Competitive compensation package. **Your Future Role**: **Responsibilities**: - Provide high level customer service including, but not limited to, product information, product...
-
Inside Sales Representative
4 weeks ago
Listowel, Canada Spinrite Full time**Job description**: Spinrite is the largest craft yarn and sewing thread company in North America. As an industry leader focused on driving growth and execution excellence, we are looking for a Inside Sales Representative to join our growing Yarn Sales team. Reporting to the Inside Sales Manager this individual will be responsible for managing all aspects...
-
Personal Banking Specialist
4 weeks ago
Listowel, Canada Libro Credit Union Full timeCareer Opportunity Libro is growing - and Libro is hiring. Our expansion plans include a series of new hires across southwestern Ontario. Take a look. Who We Are Imagine working for an organization where every employee and customer is an Owner. No matter whether a customer Owner or employee Owner, everything we do at Libro is about helping people prosper....
-
Inside Sales Representative
2 weeks ago
Listowel, Canada Bushell Kerr LTD Full time**Position Description**:Inside Sales Representative **Location**: Applicant must be able to commute to Listowel, ON **Who we are?** With over 120,000 square feet of warehouse, over 1,000 active skus, located in the heart of southwestern Ontario, BK’s is the leading supplier for top-quality têxtiles, housewares & impulse buy items at a wholesale level....
-
Junior Inside Sales Representative
2 weeks ago
Listowel, Canada Bushell Kerr LTD Full time**Position Description**:Junior Inside Sales Representative **Location**: Applicant must be able to commute to Listowel, ON **Who we are?** With over 120,000 square feet of warehouse, over 1,000 active skus, located in the heart of southwestern Ontario, BK’s is the leading supplier for top-quality têxtiles, housewares & impulse buy items at a wholesale...