Operation Manager

3 weeks ago

Ottawa, Canada CertainTeed Insulation Canada Full time

We are looking for an Operations manager with a passion for positive business impact.

This is a great chance to join a Top Employer and contribute to our growth and the opportunity to make an impact with our purpose which is Making the World a Better Home

**What’s the job?**

In complete alignment with the Company's Vision, Mission Statement and Values and reporting directly to the Plant Manager, this position is directly responsible for leading the production and process team to a world class level using World Class Manufacturing (WCM) tools and processes.

The Operations Manager will assure compliance with Environmental, Health & Safety (EH&S) directives, continuous efficiencies improvements while providing internal and external customers preferred service and quality. This individual will directly and indirectly supervise 80 to 100 employees.

**EHS**
- Leads the operations with highest respect of EHS charter and policies to achieve a zero accidents, zero occupational illnesses and zero environmental impact for our employees, contractors and visitors.
- Promotes participation and collaboration of all employees seeking ideas and implementation of risk reductions.
- Leads implementation of activities improving SG standard compliance.
- Ensures process systems are in place to maintain all equipment in the plant to meet benchmark targets and environmental standards.

**People development and Engagement**
- Sustains and keep developing the positive relationship with our Employees to promote an open and engaged culture.
- Responsible for the development and proper training for all operations employees reporting directly and indirectly to the position in order to grow internally leaders, safe work and deliver quality to internal and external customers.
- Provides frequent and high quality communication to operations (operations performances, shift meetings, specific team meetings for each type of areas) and other departments.
- Works with employees to improves their working conditions and their engagement.

**Leadership and Operations**
- Acts as a role model and ensures that all employees are working following the Saint-Gobain principles or conduct and actions.
- Develops and directs implementation of Operations’ goals, objectives, policies and procedures, and work standards where applicable as required by the plant and Company.
- Ensures the proper and accurate reporting necessary to operations, follows the KPIs and develops plans to meet objectives and sustain the continuous improvement to reach excellence level.
- Manages and optimizes resources (manpower, raw materials) to ensure continuous and optimal level of operations.
- Manages schedule to ensure best usage of resources and efficient transition between products.
- Responsible for Supply and Services budget for operations and monitors costs to meet budget through the efficient use of all resources.
- Availability to assist Operations and plant during off hours when production and pl**Customer focus - Quality and process Control**:

- Works closely with Quality manager to develop a quality continuous improvement culture.
- Defines axis of development for Process team using voice of customers to improve their experience.
- Develops and implements plans to increase repeatability and decrease of variations in process variables.
- Supports Marketing team with product development aligning with customers’ needs.
- Monitors quality systems to ensure all products are shipped meeting specifications.
- Manages Process department so specifications are optimized to meet customers’ expectations and profitability of the Company.

**WCM and operations excellence**
- Acts as a change agent to implement a WCM culture working with WCM coordinator and pillar leaders.
- Participates actively in the WCM steering committee, the foundations (housekeeping, management of change, visual management) and pillars implementation.
- Promotes and ensures the daily use of the WCM tools (HERCA, QEWO, EWO, QK) to drive continuous improvement of the operations.
- Assists the WCM coordinator in the annual Cost deployment and establish a single agenda with project to improve efficiencies, productivity, consumptions and costs).
- Support transition to 4.0 plant through digitalization of tools for employees and data power for analysis.

**OTHER DUTIES AND RESPONSIBILITIES**
- Must be able to complete competitive product testing and be involved with field sales calls.
- Will assist in acquiring and maintaining, plant and products certifications, licenses and permits.
- Must be able to handle the daily activities of the Plant, when the Plant Manager is not on site.
- **What do you bring**_
- BA or BS degree, Master’s Degree in either Engineering or Business, (or relevant manufacturing experience with essentially the same responsibilities as outlined in this job description.)
- 5 -10 years’ operations management experience within a lean manufacturing environment
- Strong demonstra

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