Medical Laboratory Assistant Ii
3 weeks ago
Our Patient Care Services department consists of the Patient Care Centers, Home Collections and Customer Care Center teams. They play a critical role in the customer service delivery as they have direct contact with our customers on a daily basis. _Dyna_**_LIFE_** operates 30 Patient Care Centers that house a diverse compliment of employees with vast skill sets including: phlebotomy, ECG’s clinical trials and diagnostic testing.
**Major Functions and Responsibilities**
- Properly and efficiently perform phlebotomy, ECGs, and specimen processing
- Required to work one on one with the patient in their home or long-term care facility
- Travel to multiple locations per shift is required
- Prioritizes, organizes, and adjusts daily work into an efficiently planned route
**Required Skills**:
- Excellent organizational, problem-solving, troubleshooting, and decision-making skills
- Employs strong interpersonal and customer service skills
- Communication with patients, physicians, and other health care professionals is required on a constant basis
- Ability to work independently while within a team environment
- Strong commitment to confidentiality and professionalism
- Flexibility to meet operational requirements including hours of work and location and changes in procedures
- A good sense of direction and the ability to read and navigate with a map is required
Required Experience
- Recent Venipuncture experience, within the past 5 years, in an employment or student practical setting is an asset
- Recent ECG experience, within the past 5 years, in an employment or student practical setting is required
- Must be able to work independently in a fast-paced environment
- Ability to handle stressful situations in a calm and professional manner
- Experience performing collections with the elderly or infirm patients or working in a hospital setting would be considered an asset
- Clinical setting experience is considered is an asset
**Minimum Qualifications**
- High School Diploma
- Successful completion of a recognized Medical Laboratory Assistant training program
- Must have a valid driver’s license and clean drivers abstract
**Other Information**
- Employees working in Home Collections will receive a 5% premium on all hours worked. The premium is payable only on hours worked in the Home Collections department
- Applicant(s) hired into this position will be required to provide a 5-year Driver’s Abstract as a condition of employment
- As workload demands and operational requirements shift, the location, dates and/or hours of work may be changed
- It is a condition of employment for all home collections employees to be immunized against all routine and annual infectious diseases, including influenza
- All persons newly hired to _Dyna_**_LIFE_** must show their confirmation of SIN letter/SIN card and government issued photo ID to Human Resources prior to commencing work
- All persons hired to _Dyna_**_LIFE_**_ _must be authorized to work in Canada for any employer
- Individuals hired into all positions must provide verification of their highest level of education
- A security clearance will be required for employees newly hired to _Dyna_**_LIFE_**:
- A security clearance with vulnerable sector completed may be required for employees newly hired to _Dyna_**_LIFE_
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