Tracking and Tracing Coordinator
3 months ago
**Position**: Tracking and Tracing Coordinator
**About the Position**:
**Fit**:
Are you a customer-focused, empathetic, compassionate person, and enjoy working in a face-paced environment? We will embrace your strengths and your ambitions, so you are empowered. We are always seeking self-motivated, problem-solving individuals with strong organizational skills.
**Principal Responsibilities**:
As a Tracking and Tracing Coordinator, your duties and responsibilities include but are not limited to:
- Coordinate and manage the dispatch of drivers during the night shift.
- Monitor and track the status of shipments and deliveries.
- Communicate with drivers to provide instructions, updates, and support as needed.
- Ensure that all dispatch operations comply with company policies and safety regulations.
- Address any issues or emergencies that arise during the night shift.
- Maintain accurate records of dispatch activities, including driver logs and shipment details.
- Collaborate with the day shift team to ensure a smooth transition and continuity of operations.
- Provide regular reports on dispatch performance and any incidents or delays.
- Other duties as assigned
**Requirements & Skills**:
- High school diploma or equivalent; additional education in logistics or a related field is a plus.
- Previous experience in dispatch or logistics coordination is preferred.
- Strong communication and interpersonal skills.
- Ability to work independently and make decisions under pressure.
- Proficient in using dispatch software and Microsoft Office Suite (Excel, Word, Outlook).
- Excellent organizational and time-management skills.
- Ability to work night shifts and be available for on-call emergencies.
- Must have a minimum 6 months experience.
**Shift Times**:
Schedule:
- 8 hour shift
**Education**:
- Secondary School (preferred)
**Experience**:
- dispatch: 1 year (preferred)
Work Location: In person
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