Underwriting Support Clerk

7 months ago

Ottawa, Canada Intact Full time

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.

Feel empowered to learn and grow while being valued for who you are
- here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It’s our employee promise.

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Read on to see how you can shape the future, win as a team, and grow with us.

**About the role**

We’re looking for an Underwriting Support Clerk to join our team

**What you'll do here**:

- Manage the incoming requests from our brokers and distribute work to the underwriting team according to different levels of seniority and assigned roles.
- Allocate work and correspondence to the underwriting team daily.
- Assemble and prepare output for mailing with the same day turnaround time.
- May order various underwriting reports from the computer system.
- Assist the management team with any required tasks.
- Identify problems and relevant issues, seek to resolve problems and improve work processes and share back with the team/management.
- Answer straightforward inquiries from brokers promptly and courteously.
- Work closely to develop and maintain positive business partnerships with brokers and co-workers.
- Other duties as assigned.

**What you bring to the table**:

- Post Secondary is beneficial
- No previous experience required
- Understanding of the underwriting principles and practices
- Highly organized to manage workflow efficiently without continuous supervision
- Can work independently
- Initiative and ability to work under pressure
- Keyboarding skills and knowledge of computers required
- Experience with Windows-based software programs and underwriting systems preferred
- Must be able to develop some proficiency in the use and knowledge of all computer systems related to their function
- Excellent communication skills
- Team player
- No Canadian work experience required however must be eligible to work in Canada.

**What we offer**

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

- A financial rewards program that recognizes your success
- An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
- An extensive flex pension and benefits package, with access to virtual healthcare
- Flexible work arrangements
- Possibility to purchase up to 5 extra days off per year
- An annual wellness account that promotes an active and healthy lifestyle
- Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
- A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
- Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
- Inspiring leaders and colleagues who will lift you up and help you grow
- A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

**We are an equal opportunity employer**

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

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