Restaurant Manager

**BASIC FUNCTION**:
The Restaurant Manager I is responsible for generating performance which exceeds guest’s expectations while maintaining Operating Standards, achieving financial results and building a great Climate-rich employment experience.

**NATURE AND SCOPE OF POSITION**:
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This position reports to the Area Manager.

Key internal relationships include other members of the area management team to integrate ideas and efforts, the Business Manager for A&W Brand Compliance Reports, the Payroll Department, and the Accounting Department.

The restaurant's hourly paid employees and shift supervisors reports to this position.

The Restaurant Manager has decision making authority in all areas of the restaurant's day to day operations with the exception of local purchasing and local advertising.

**Human Resources**:
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Builds a great, Climate-rich employee experience so team members can:
b) Effectively manage the restaurant team utilizing best practices in recruitment, selection, training, delegation, coaching, performance reviews and developing promotable staff and management.

**Guests**:
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1. Maintain A&W guest service standards including friendly guest service, speed of service, quality and consistency of food products and cleanliness of the restaurant.

2. Develop the profile and reputation of A&W within his/her local trading area and mall by building outstanding relationships in the community with guests and business neighbors. Earn respect as an employer in order to gain long term Net Sales growth and attract high caliber employees.

**Financial Results**:
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1. Manage all aspects of the profitability of the restaurant including setting and achieving the Annual Profit Plan.

2. Manage all variable costs and fixed assets associated with restaurant operation.

3. Adhere strictly to clearly defined practices and procedures regarding the handling of cash in the restaurant and deposits of cash/receipts to the bank.

4. Develop annually, with the Area Manager, a mutually agreed set of objectives.

5. Responsible for the ongoing management of all restaurant administration systems ensuring the reporting and retention of accurate data and records.

**Operations**:
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1. Achieve the optimal balance of results between food quality, fast and friendly service, clean restaurant and high profit.

2. Execute new "best operated practices" in his/her restaurant.

**Marketing**:
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1. Execute national promotions and effectively manage the business to maximize market share in food court.

**REQUIREMENTS**:

- You like to lead team by example in a fast paced environment
- Positive, helpful attitude towards guests, including the ability to speak and communicate clearly
- You have some restaurant experience -one year or more
- College or University Education preferred
- Food Handling Certificate and Standard First Aid Measure
- Problem Solving and quick Decision making skills

Working with A&W is more than just sharing a love of great burgers. By joining our team you’ll be on the front lines, helping us change the fast food landscape. From eliminating plastic straws, to root beer made with all-natural flavours, to being the first national restaurant chain in Canada to offer the plant-based Beyond Meat Burger, we’ve never been the kind of company to sit back and wait for change to happen. For us, it’s all about doing the right thing for our food, people, community and environment. We can’t wait to hear from you