Recreation Supervisor

5 months ago

Hamilton, Canada City of Hamilton Full time

**About the City of Hamilton**

**Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometres of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason**

**JOB POSTING**

JOB ID #: 20882

Recreation Supervisor
Healthy & Safe Communities
Recreation

NUMBER OF VACANCIES: 1 Full-Time Temporary

UNION/NON-UNION: CUPE Local 1041 Supv

HOURS Of WORK: 35.00 per week
- GRADE: 5
- SALARY/HOUR: $45.933 - $51.037 per hour- Note: See appropriate Collective Agreement or the Non Union Salary Range for details.

STATUS/LENGTH: Up to 12 months

Job Description ID #: A5793

**SUMMARY OF DUTIES**

Reporting to the Manager, District Recreation Operations or the Manager, Senior Services, the Recreation Supervisor is responsible for the planning, implementing and evaluating of programs and recreation services using a best practices approach within designated program areas for a community. Receives and reviews, interprets and implements operational policies and procedures pertaining to corporate, provincial and national regulations for operation of facilities and programs. Develops and delivers a wide range of programming either directly, or in collaboration with, program development staff and the community to enhance the health, fitness and well-being of participants (children, youth, adults and seniors, special populations and community groups). Effectively responds to internal and external inquiries related to programs and services.

**GENERAL DUTIES**

Assigns work and supervises staff to maximize utilization of human resources. Provides direction, leadership and coordination of teamwork to achieve high levels of performance and productivity; fosters a motivational work environment which supports customer service, innovation and quality of service.

Conducts employee annual performance development plans to increase the standard of service excellence and provide regular follow-up with team. Participates in interviewing, hiring, orientation, training and discipline.

Develops and co-ordinates work plans for team work activities, showing a thorough understanding of the program area.

Assists in developing goals, objectives, annual business and strategic plans consistent with division, department and corporate strategic plans recognizing community needs and availability of resources.

Responsible for the co-ordination and monitoring of sectional budget for area of responsibility. Provides administration and effective cost control of the allocated current budget through utilization of performance standards, specifications, work program and procedures, monitoring of cost control reports and statistical data.

Communicates with a multi-disciplinary team in regard to program and community development and participates on working committees to establish efficient business support practices.

Lead on facility program content and grid development. Responsible for the analysis of program stats and program mix, design and implementation to meet community needs.

Prepares and analyzes data impacts. Uses program statistical data and customer feedback, participation/attendance numbers, trends and target achievements to provide recommendations for potential areas for growth or partnership opportunities.

Responsible to co-ordinate, respond and provide required information to the marketing section, ensuring accuracy and deadlines are met.

Inspects and monitors programs, services, staff, and facility on a regular basis to evaluate quality and efficiency of operations, systems and compliance with operational and program standards.

Establishes and maintains an effective network of communication between management, direct reports, peers, public, private sector agencies, user groups, constituents and City departments.

Responds to complaints, calls, and requests in a timely and professional manner by investigating, implementing and evaluating solutions.

Understands industry best practices and ensure programs are aligned with Community and Corporate Pillars and Strategies.

Advocates departmental and division strategies and reflects a commitment to customers and stakeholders.

Advises and reports to managers on district issues, goals, processes and performance standards. Prepares reports and/or presentations for consideration by the Divisional Senior Management Team on matters related to designated program area.

Participates and represents the department on the Health & Safety Committee and responsible for the completion/coordination of monthly Health & Safety inspections.

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