Customer Experience Agent- Newmarket
3 weeks ago
Be part of a more sustainable future with Greenworks Tools
**Position Summary**:
**Full Time Permanent Position starting Rate is $20/hour**
**_ Start Dates are on-going as needed_**
Available shifts:
**_ Shift 1: Monday to Friday 1PM - 9:00PM_**
**_ Shift 2: Monday to Wednesday 1PM - 9:00PM and Saturday-Sunday 10AM-6PM_**
**_ Note: weekend shifts are paid an additional $2/hour._**
**Benefits**
- Single Health Coverage
- Single Dental Coverage
- Opportunities for career progression
- Substantial Referral Bonus, and much more
**Key Responsibilities**:
- Answer incoming customer calls and take appropriate action:
- Assist customer with trouble shooting the equipment issues
- Initiate an order for Warranty/ Payable Replacement of parts
- Complete customer call logs, with product model number /serial number, Date of purchase etc.
- Use company policies and procedure to determine if there can be an immediate resolution to the customer issue or if that issue requires managerial input.
- Must ensure that call queue is clear at the end of the shift
**Experiences and qualifications required**:
- Must be courteous and possess a "customer first" attitude when working with our customers over the phone to resolve issues.
- Must be skilled at MS office, Outlook, Internet Explorer, working with multiple screens and have a strong attention to detail and accuracy.
- Must be a "team player" willing to step in and help others in the group that are experiencing a high order volume from time to time.
- Must be able to work independently but willing to get help with issues when needed.
- English proficiency is required.
**Nice to have qualifications**:
- Schedule flexibility
- Bilingual (French or Spanish fluency)
- Previous call center experience
**Company Overview**:
Join our amazing team and become a valued member of our Greenworks family.
- Greenworks Tools is an Equal Employment Opportunity (EEO) employer, and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status, or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities._
-
Customer Relations Representative
2 weeks ago
Newmarket, Canada Audi Newmarket Full timeCustomer Relations Representative Audi Newmarket, Newmarket, ON L3Y 9A1 We're looking for a Customer Relations Representative to be the heart of our Service customer support team at Audi Newmarket. Now in partnership with North America’s largest automotive retailer, Lithia and Driveway, it’s your chance to work for a Fortune 500 company and grow with...
-
Customer Relations Specialist
3 weeks ago
Newmarket, Canada Audi Newmarket Full timeCustomer Relations Specialist Audi Newmarket, Newmarket, ON L3Y 9A1 Are you a people person with exceptional communication skills, a passion for problem-solving, and a dedication to delivering outstanding customer service? If you're ready to be the voice of our company and help customers with a smile, we have the perfect opportunity for you! We're looking...
-
Insurance Account Representative
2 weeks ago
Newmarket, Canada Shobha Soobrattee - Desjardins Insurance Agent Full time**Insurance Account Representative** - Desjardins Agent Team Member** Location: Newmarket, Ontario Type: Full Time **Position Overview**: In the heart of Newmarket, Shobha Soobrattee Insurance Agency has been serving Newmarket and the surrounding communities for over 27 years. We are seeking a qualified professional to join our team for the role of...
-
Customer Experience Representative
3 weeks ago
Newmarket, Canada Olive Oil Co Inc. Barrie-Newmarket-Midland-Orillia Full timeOlive Oil Co. Inc. - Newmarket is looking for one (or two) team members! **Job Types**: Part-time, Permanent Compensation: From $16.55 per hour Schedule:Day shiftsTuesday to SaturdaySome Sundays - Summer & December Work Location: 190 Main Street South, Newmarket Contact: Denise Sindle-Tucker Telephone: 705.796.6457 **Job Types**: Part-time, Casual Pay:...
-
Receptionist/customer Service Representative
4 weeks ago
Newmarket, Canada Newmarket Auto Body Full time**Job description** **About us** Newmarket Auto Body is a Auto Body Repair Facility in Newmarket that is owned by the Newroads Dealer Group. We are professional, agile, innovative, and our goal is to to be the leader in our industry, provide exceptional service and repairs while maintaining a fantastic work environment. **We are looking for**: -...
-
Gymnastics Instructor- Proven 2yrs. Experience
2 weeks ago
Newmarket, Canada Gymalaya Newmarket Full time**Gymalaya Newmarket **is a recreational gymnastics school located in Newmarket, Ontario. We are currently hiring recreational gymnastics instructors that are reliable, have a true passion for working with children and have a proven teaching experience. Are you an energetic, upbeat, and highly motivated individual with a hunger to learn and teach young...
-
Csr - Customer Service Representative
2 weeks ago
Newmarket, Canada Signarama Newmarket Full timeSignarama Newmarket is a small business in Newmarket, ON L3Y 8J9. Our goal is to uphold the following Core Values to protect, promote and enhance the value of our brand. Respect - we always act with courtesy, honesty and integrity in our dealings with our fellow franchisees, franchisor, suppliers, staff, customers and the general public. We ensure that all...
-
Customer Service Advisor
2 weeks ago
Newmarket, Canada NEWMARKET MITSUBISHI Full timeNewmarket Mitsubishi is growing again, and we are looking for a qualified service advisor. The placement is a permanent full time position within a team environment. You Must have a valid Drivers license and have the ability to work under pressure. **The position roles and responsibilities include**: - Greeting customers and scheduling service appointments...
-
Optical Lab Technician/ Customer Service
2 weeks ago
Newmarket, Canada Newmarket Optical Full timeIn the front end Optical your role would include: Customer service, frame and lens selection. Greeting customers, direct customer care. Repairing eyewear when required. In our Optical lab your responsibilities are as follows: Ordering and edging lenses of different types and materials. Adjusting frames for lens insertion. Follow up on jobs that have...
-
Insurance Sales Advisor
7 days ago
Newmarket, Canada Nicole McCann - Desjardins Insurance Agent Full timeInsurance Sales Advisor - Desjardins Agent Team MemberAgent: Nicole McCann Insurance and Financial Services Inc.Location: Newmarket, ON Type: Full Time in Office Position Overview: A successful Desjardins Agent is seeking a qualified professional to join their winning team for the role of Insurance Sales Advisor - Desjardins Agent Team Member. We seek an...
-
Insurance Account Representative
4 days ago
Newmarket, Canada Shobha Soobrattee - Desjardins Insurance Agent Full timeInsurance Account Representative - Desjardins Agent Team MemberLocation: Newmarket, Ontario Type: Full TimePosition Overview:In the heart of Newmarket, Shobha Soobrattee Insurance Agency has been serving Newmarket and the surrounding communities for over 27 years. We are seeking a qualified professional to join our team for the role of Insurance Account...
-
Customer Service Advisor
4 weeks ago
Newmarket, Canada NEWMARKET MITSUBISHI Full timeNewmarket Mitsubishi is growing again, and we are looking for a qualified service advisor. The placement is a permanent full time position within a team environment. You Must have a valid Drivers license and have the ability to work under pressure. **The position roles and responsibilities include**: - Greeting customers and scheduling service appointments...
-
Customer Service Kiosk Associate
4 weeks ago
Newmarket, Canada Town of Newmarket Full timeThe Town of Newmarket is committed to taking every precaution reasonable in the circumstances for the protection of the health and safety of workers from the hazard of COVID-19. As a condition of being hired by the Town, employees including students and volunteers are required to be fully vaccinated with a Health Canada or World Health Organization approved...
-
Customer Service Kiosk Associate
2 weeks ago
Newmarket, Canada Town of Newmarket Full timeThe Town of Newmarket is committed to taking every precaution reasonable in the circumstances for the protection of the health and safety of workers from the hazard of COVID-19. As a condition of being hired by the Town, employees including students and volunteers are required to be fully vaccinated with a Health Canada or World Health Organization approved...
-
Optometrist - Newmarket
4 weeks ago
Newmarket, Canada Specsavers Full timePosition: Optometrist Location: Newmarket Salary: Up to £60k (depending on experience) + bonuses. Working hours: Full Time preferred – no late nights. Experience level: You must be a GOC registered Optometrist. Are your patients at the heart of everything that you do? Would you like to help deliver unique additional services and expand your clinical...
-
Customer Experience Agent- Newmarket
1 week ago
Newmarket, Canada Greenworks Tools Full timeBe part of a more sustainable future with Greenworks Tools! **Position Summary**: **Full Time Permanent Position starting Rate is $20/hour** **_ Start Dates are on-going as needed_** Available shifts: **_ Shift 1: Monday, Thursday, Friday, Saturday, and Sunday 10AM- 6PM_** **_ Shift 2: Monday to Wednesday 1PM - 9:00PM and Saturday-Sunday 10AM-6PM_** **_...
-
Buyer Agent/listing Agent/isa
3 weeks ago
Newmarket, Canada Century 21 Real Estate Full timeWelcome! We are a top producing real estate team located in Newmarket. We are looking to hire a buyer/listing/ISA agent to join our team. Welcoming new and experienced agents. Please reach out for further information. Have a wonderful day! Supplemental pay types: - Bonus pay - Commission pay Ability to commute/relocate: - NEWMARKET, ON: reliably commute...
-
Customer Service Representative
2 weeks ago
Newmarket, Canada Bingo World & Gaming Newmarket Full time**Bingo World & Gaming offers our customers an exciting bingo and gaming experience. We are committed to providing a safe, clean environment and exceptional customer service.** **We are currently looking for Customer Service Representatives to join our dynamic team in Newmarket, ON.** **Skills required for this position include**: - **Exceptional customer...
-
Optometrist - Newmarket
4 weeks ago
Newmarket, Canada Specsavers Full timePosition: OptometristLocation: NewmarketSalary: Up to £60k (depending on experience) + bonuses.Working hours: Full Time preferred – no late nights.Experience level: You must be a GOC registered Optometrist.Are your patients at the heart of everything that you do? Would you like to help deliver unique additional services and expand your clinical...
-
Sales Consultant
2 weeks ago
Newmarket, Canada Audi Newmarket Full timeSales Consultant Audi Newmarket, Newmarket, ON L3Y 9A1 Are you ready to elevate your career in the automotive industry? Audi Newmarket is on the hunt for a motivated and enthusiastic Automotive Sales Consultant to join our team. Now in partnership with North America’s largest automotive retailer, Lithia and Driveway, it’s your chance to work for a...