Current jobs related to Customer Service Team Lead - Victoria - Juan de Fuca Veterinary Clinic

  • Customer Service Lead

    3 days ago

    Victoria, Canada Women in Need Community Cooperative Full time

    **Job Title: Customer Service Lead** Victoria Women In Need Community Cooperative (WIN) is a non-profit community service cooperative that provides programs to support women, trans, non-binary, and Two-Spirit people along their journey between crisis, self-sufficiency, and wellness. We run 5 resale shop locations as well as an online shop to be able to...

  • Project Services Team Lead

    2 weeks ago

    Victoria, Canada Charter Telecom Full time

    **About Charter**: We are driven to inspire and help our customers achieve their goals and aspirations. Our purpose is to build better organizations through the alignment of people, process and technologies driving more effective communications, increasing operational performance, and modernize their business. Since our founding, we've been highly focused on...

  • Customer Service Lead

    4 weeks ago

    Victoria, Canada Women in Need Community Cooperative Full time

    Victoria Women In Need Community Cooperative (WIN) is a non-profit community service cooperative that provides programs to support women, trans, non-binary, and Two-Spirit people along their journey between crisis, self-sufficiency, and wellness. We run 3 resale shop locations as well as an online shop to be able to support us in funding our programs and...

  • Customer Service Lead

    4 weeks ago

    Victoria, Canada Women in Need Community Cooperative Full time

    Victoria Women In Need Community Cooperative (WIN) is a non-profit community service cooperative that provides programs to support women, trans, non-binary, and Two-Spirit people along their journey between crisis, self-sufficiency, and wellness. We run 3 resale shop locations as well as an online shop to be able to support us in funding our programs and...

  • Customer Service Lead

    4 weeks ago

    Victoria, Canada Women in Need Community Cooperative Full time

    Victoria Women In Need Community Cooperative (WIN) is a non-profit community service cooperative that provides programs to support women, trans, non-binary, and Two-Spirit people along their journey between crisis, self-sufficiency, and wellness. We run 3 resale shop locations as well as an online shop to be able to support us in funding our programs and...

  • Customer Service Lead

    4 weeks ago

    Victoria, Canada Women in Need Community Cooperative Full time

    Victoria Women In Need Community Cooperative (WIN) is a non-profit community service cooperative that provides programs to support women, trans, non-binary, and Two-Spirit people along their journey between crisis, self-sufficiency, and wellness. We run 3 resale shop locations as well as an online shop to be able to support us in funding our programs and...

  • Customer Service Lead

    2 weeks ago

    Victoria, Canada Women in Need Community Cooperative Full time

    Victoria Women In Need Community Cooperative (WIN) is a non-profit community service cooperative that provides programs to support women, trans, non-binary, and Two-Spirit people along their journey between crisis, self-sufficiency, and wellness. We run 3 resale shop locations as well as an online shop to be able to support us in funding our programs and...

  • Team Lead

    3 weeks ago

    Victoria, Canada Accoravillage Full time

    Victoria - Store 490, 1227 Government St., Victoria, British Columbia, Canada Req #216Tuesday, November 19, 2024WHAT WE’RE LOOKING FOR?The Team Lead links the leadership team and the sales associates by assisting in the operational functions of the store and motivating the team to exceed goals. Reporting directly to the Store Manager, the Team Lead...

  • Store Technical Services Team Lead

    3 weeks ago

    Victoria, Canada Best Buy Full time

    As Canada's fastest-growing specialty retailer of consumer electronics, Best Buy ensures it offers one of the best work environments in the country. Employee experience is at the heart of everything we do. We take a holistic approach to how we recognize and reward hard work and achievements. True to our vision of unleashing the power of our people, we...

  • Comm o 18r

    3 weeks ago

    Victoria, Canada BC Public Service Full time

    Posting Title- COMM O 18R - Team Lead, Corporate Writing Services- Position Classification- Communications Officer R18- Union- GEU- Work Options- Hybrid- Location- Victoria, BC V9B 6X2 CA (Primary) - Salary Range- $64,123.59 - $72,674.35 annually- Close Date- 9/30/2024- Job Type- Regular Full Time- Temporary End Date- 11/15/2025- Ministry/Organization- BC...

  • Customer Service

    4 weeks ago

    Victoria, Canada Merchant Quarters General Store Full time

    **WANT TO WORK AT VICTORIA'S COOLEST STORE!** **Located downtown right on the corner facing The Empress...** **BUSY **is an understatement!! If brands like **Free People, Birkenstock and Herschel** excite you and you love offering unreal **GUEST SERVICE, **then we would **LOVE** to have you!! We are searching for **CUSTOMER SERVICE TEAM LEAD**; a...

  • Isl 27r Team Lead, Business Analyst

    2 weeks ago

    Victoria, Canada BC Public Service Full time

    Posting Title- ISL 27R Team Lead, Business Analyst- Position Classification- Information Systems R27- Union- GEU- Work Options- Hybrid- Location- Victoria, BC V9B 6X2 CA (Primary) - Salary Range- $91,295.85 - $104,132.83 annually which includes a 9.9% Temporary Market Adjustment*- Close Date- 10/10/2024- Job Type- Regular Full Time- Temporary End Date-...

  • Bio 27r

    1 week ago

    Victoria, Canada BC Public Service Full time

    Posting Title- BIO 27R - Team Lead - Protected Area Management- Position Classification- Biologist R27- Union- GEU- Work Options- Hybrid- Location- Victoria, BC V9B 6X2 CA (Primary) - Salary Range- $85,813.18 - $97,879.22 annually, which includes a 3.3% Temporary Market Adjustment*- Close Date- 12/9/2024- Job Type- Regular Full Time- Temporary End Date-...

  • Customer Service Lead

    3 weeks ago

    Victoria, Canada Victoria Women In Need Community Cooperative Full time

    **Job Title: Customer Service Lead (Cook Store)** Victoria Women In Need Community Cooperative (WIN) is a non-profit community service cooperative that provides programs to support women, trans, non-binary, and Two-Spirit people along their journey between crisis, self-sufficiency, and wellness. We run 5 resale shop locations as well as an online shop to be...

  • Team Lead

    3 weeks ago

    Victoria, Canada Western Financial Group Full time

    **We are one of Canada’s Top Employers, Join Us** Our customers come from all walks of life, and so do we. It's the unique contributions of all Western team members that drive our success. We hire talented people from a wide variety of backgrounds because we know that it makes our company stronger. If you share our values, you'll find a home among our...

  • Customer Service Representative

    4 weeks ago

    Victoria, Canada Tom's RV Service & Supplies Ltd Full time

    Tom's RV Service & Supplies Ltd is a locally owned company. Currently we are seeking a full time Customer Service Representative to add to our team. The Customer Service Representative should be the first and lasting impression our customers will experience and therefore does everything with a consistent focus on exceptional customer service, in every...

  • Restaurant Team Lead

    3 weeks ago

    Victoria, Canada Coast Hotels Full time

    Your company, your values, your career! Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership accountability, and the growth and development of our Ambassadors. The Team Lead in the Restaurant will contribute to the overall success of the restaurant by providing friendly, timely and efficient delivery of food &...

  • Team Lead

    3 weeks ago

    Victoria, Canada AVI Health & Community Services Society Full time

    **Job Posting - R.E.S. Team** **Lead** **AVI Health & Community Services (AVI)** is a multi‐disciplinary community based organisation providing HIV, hepatitis C and harm reduction services out of 5 locations across Vancouver Island. AVI provides services to people living with HIV and hepatitis C and harm reduction clients. We take evidence‐based action...

  • Donation Centre Customer Service Lead

    4 weeks ago

    Victoria, Canada Victoria Women In Need Community Cooperative Full time

    **Job Title: Donation Centre Customer Service Lead** Victoria Women In Need Community Cooperative (WIN) is a non-profit community service cooperative that provides programs to support women, trans, non-binary, and Two-Spirit people along their journey between crisis, self-sufficiency, and wellness. We run 5 resale shop locations as well as an online shop to...

  • Restaurant Team Lead

    3 weeks ago

    Victoria, Canada Coast Hotels Full time

    Coast Victoria Hotel & Marina by APA, 146 Kingston St, Victoria, British Columbia, Canada Req #1684 Tuesday, February 4, 2025 Your company, your values, your career! Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership accountability, and the growth and development of our Ambassadors. The Team Lead in the...

Customer Service Team Lead

1 month ago

Victoria, Canada Juan de Fuca Veterinary Clinic Full time

Juan de Fuca Veterinary Clinic is a busy six-seven doctor practice. We are seeking a compassionate caring individual with a high level of customer service skills to join our JDF leadership team.

Client Service Representatives (CSR's) are a critical members of our team as they are the first and last point of contact for our clients. This person will ensure high quality care for our patients and the families that care for them by creating an environment that makes them feel special as soon as they walk through the door. We all work together as a team so this person must be capable of creating positive interactions with fellow team members and clients under all circumstances.

Our Client Service Representative Responsibilities include but are not limited to:

- Exemplary customer service and client interaction
- Accurate invoicing, billing, and cash drawer balancing
- Accurate computer data entry and medical chart preparation
- Scheduling surgical appointments
- Answering multi phone lines -- we have 6
- Prioritizing a busy workflow while working with a diverse clientele
- Ability to accurately multitask is a must as we are a very busy veterinary hospital
- Ability to learn quickly and retain information
- Computer skills required as we are a paper lite hospital
- General cleaning duties

In addition to basic CSR duties - Team Leader is responsible for:

- Mentor and guide CSR team
- Liaison between CSR team and leadership team
- Elevated point of contact for client care and retention
- Supporting the Hospital Manager when/where needed

The position offered is that of permanent full-time lead client service representative (Lead CSR). To qualify for this position, applicant MUST have a minimum of one-year recent experience in a supervisory or lead role - and MUST have 3-5 years experience in a veterinary setting, office or admin.

Applicants must be flexible with work schedules - available to work evenings and some Saturdays required. Position will average approximately 40 hours weekly.

We provide competitive compensation and an excellent benefits package.

Thank you for your interest

**Job Types**: Full-time, Permanent

**Salary**: From $25.00 per hour

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- Profit sharing
- RRSP match
- Store discount
- Vision care

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer Support & Client Services Occupations: 3 years (required)

Work Location: In person