Site Manager

2 weeks ago

Saskatoon, Canada Edgewood Health Network Inc Full time

EHN Canada is the nation’s largest private network of industry-leading mental health, trauma, and addiction treatment facilities, each with a passion for providing quality treatment for Canadians. We are committed to both caring for our patients and supporting their loved ones. With over 100 years of collective experience, our inpatient, outpatient, and online programs are offered across the country, providing essential compassionate care to patients wherever they are.

EHN Canada prides themselves on providing both excellent and accessible care to all Canadians.

Be part of the work that’s changing lives.

**Position Summary**:
We are seeking a dedicated and experienced Site Manager to oversee operations at our facility. This role requires a leader with a strong ability to manage a diverse team and a range of clients who report to the center. The Site Manager will ensure that daily operations run smoothly, services are delivered effectively, and all staff work collaboratively to meet organizational goals.

**Key Responsibilities**:
**Operational Management**:

- Oversee daily operations of the site, ensuring that all departments function efficiently.
- Collaborate with department leads (Nursing, Security, Mental Health) to ensure cohesive and coordinated service delivery.
- Develop and implement operational policies and procedures to enhance efficiency and service quality.
- Monitor and report on key performance indicators (KPIs) for the site.

**Team Leadership**:

- Provide leadership, guidance, and support to department leads and staff.
- Conduct regular meetings with department heads to discuss operational issues, updates, and improvements.
- Facilitate a positive working environment and promote a culture of collaboration and accountability.
- Oversee staff development, including training and performance evaluations.

**Client Management**:

- Ensure that clients receive high-quality care and support services.
- Address client concerns or issues promptly and effectively.
- Work closely with the Mental Health and Addictions Team Lead to address specific client needs.
- Implement strategies to improve client satisfaction and outcomes.

**Compliance and Safety**:

- Ensure that the site complies with all relevant local, provincial, and federal regulations.
- Oversee the development and implementation of safety protocols, in coordination with the Security Team Lead.
- Ensure that all staff are trained on and adhere to health and safety standards.

**Budgeting and Financial Management**:

- Assist in the preparation of the site’s budget, monitor expenditures, and manage resources efficiently.
- Identify opportunities for cost savings while maintaining high service quality.
- Prepare financial reports and forecasts as required.

**Stakeholder Engagement**:

- Act as the primary point of contact for external stakeholders, including community partners, regulatory bodies, and service providers.
- Represent the organization at community events and meetings as required.
- Build and maintain strong relationships with stakeholders to support the site’s objectives.

**Qualifications**:

- A Bachelor’s Degree in Business Administration, Healthcare Management, or a related field.
- At least 5 years of experience in a managerial role, preferably within healthcare or a related field.
- Proven experience in managing diverse teams and working in a multidisciplinary environment.

**Skills and Abilities**:

- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to manage multiple priorities and work under pressure.
- Strong problem-solving and decision-making abilities.
- Familiarity with relevant regulations and compliance standards in Saskatchewan.
- Willingness to undergo a background check and provide professional references.
- Valid driver’s license and reliable transportation.

**Employee Benefits and Perks**:

- Comprehensive benefits package, including a yearly allowance of $1,500 for mental health and addiction services, as well as $500 per service for various paramedical services, such as massage and physiotherapy
- 24/7 Employee Assistance Program through Greenshield Health
- Competitive paid time off policies, including a paid day off on your birthday
- Access to in-house fitness facilities where applicable or discounted external gym memberships
- Perks and discounts with Perkopolis - entertainment, home/auto/pet insurance
- Personal and professional development through our Education Support Assistance program
- Nationwide presence allows for supportive relocation opportunities
- Defined Benefit pension through CAAT with up to a 4% employer contribution
- Maternity and parental leave top-up
- Access to discounts at Kids & Co. Daycare

EHN Canada is an employment equity employer. If you should require accommodation during the interview process, please contact Human Resources.

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