Community Program Coordinator

3 weeks ago

Winnipeg, Canada Daniel McIntyre St. Matthews Community Assocation Full time

**Community Program Coordinator**

Position Summary
The Daniel McIntyre / St. Matthews Community Association (DMSMCA) is a community-driven not-for-profit Neighbourhood Renewal Corporation that services the Daniel McIntyre and St. Matthews neighborhoods in West Central Winnipeg, Manitoba, Canada. Our mission is to empower the community of Daniel McIntyre / St. Matthews to achieve social, cultural, economic, and environmental wellbeing. We are looking for an individual to be our next Community program Coordinator (CPC) and support the Organization's efforts towards providing support to members of our community.

**Responsibilities**:
Supervision Tasks
- The CPC is responsible for the coordination of support services to participants and the supervision of programming staff.
- They will act as a key point of contact for the direct service team, community and partners
- The CPC will coordinate staff and activities in the Drop In, interact and facilitate respectful communication among the participants, respond to escalating situations when needed, ensure covid-19 protocols are in place and being followed, and ensure the supportive drop-in space runs in a safe and organized way.
- Support the Director and HR with recruitment, orientation, and training of staff; and in determining appropriate staffing requirements for programs and services.
- Coordinate volunteers' events, including outreach and appreciation.
- Volunteer recruitment, on-boarding, orientation, training and assign tasks.
- Run regular team meeting and participate in all staff meetings providing department updates and program-specific matters and coordinates staff participation in meetings

Program Development
- Coordinate, monitor and assess day to day activities at the Drop-in Centre, overseeing the delivery and logistics of programs.
- Attend Community Partner information sessions and external meetings and share takeaways with the team to ensure up-to-date best practices for drop-in service implementation.
- Work with front-line team, strategic initiatives team and partners on coordinating logistics, onsite management and evaluation of special events and promotional activities.
- Build and coordinate the relationship with partner agencies for program activities.
- Oversee the delivery and implementation of services and activities in the Drop In, evaluate the deliverables and outcomes of the programs and report to Leadership with recommendations.
- Coordinate with other Manager for programming for participants across all services.

Administrative Tasks
- Ensure the facility and services adequately meet the physical, social and development needs of all participants and that there is an adequate protection of everyone’s health, safety, comfort and well
- being.
- Manage your team’s budget and process invoices related to front line services.
- Assists with operational research and reports upon request from the Director.
- Responsible of the drop-in report, Mid-term, and Final report
- Observe organizational policy and all current legislation and regulations.

Education and Requirements
- Bachelor’s in social work and/or university degree in a relevant field or discipline (public administration, social services) and/or comparable work experience. a combination of education and experiences
- Has 3+ years of demonstrated knowledge and experience in the social services sector
- Has a counseling, Addiction and Harm-reduction work experience
- a strong experience with programming, crisis management, good communication skills and computer skills,
- supervisory experience and proven experience in supporting participants from all ethnic backgrounds and gender.
- Understands relevant approaches: trauma-informed, harm -reduction, anti-racism, and anti
- oppression
- Has an excellent understanding of substance use, mental health, and harm reduction gained through direct experience working with individuals
- Can work effectively with staff, participants, service providers, the public, students, and volunteers to address service inquiries, requests and/or complaints,
- working with participants from marginalized communities, with strong ties and connections in the sector and a strong understanding of existing standards and trends; and experience supervising and coaching staff.
- Has excellent verbal and written communication skills, and facilitation skills.
- Has strong organizational skills, time management, attention to detail, multi-tasking skills and ability to prioritize and work well under pressure.
- Has excellent computer skills in a Microsoft Windows environment.
- Has the ability to work as part of a team or work independently and under mínimal supervision.

Additional Requirements
- Driving license and access to a car is an asset.
- Satisfactory clearance under the Vulnerable Sector Police Check Program.
- Must be qualified to legally work in Canada.
- Willing to work at a flexible schedule to accommodate the needs of the organization, working eve

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