Technical Writer

**About Us**:
Quester Tangent has been at the forefront of train technology for over 30 years. Located on Canada's scenic Pacific Coast, we cover the full lifecycle of train electronics, from design, production, to support. Our technology enhances public transit across North America and Asia, improving efficiency, safety, and comfort. Join us in making a significant impact on the world’s transit systems.

**Your Role**:
**What You'll Do**:

- Plan, create, and format technical information, including design documents, test procedures, training materials, manuals, and other documentation as needed.
- Prepare software documentation in accordance with IEEE standards.
- Prepare and proofread maintenance manuals and other user and technical documents.
- Communicate with software and hardware engineers to obtain and understand content.

**What you will need to succeed**:

- A Major or Minor in Applied Sciences or Engineering.
- Ability to effectively convey complex or technical information to technical and non-technical audiences.
- Strong, organized self-starter, with excellent communication and interpersonal skills.
- Proficiency with MS Office Suite, including Word, PowerPoint, Excel, and Outlook.
- Ability to write clear instructions that break complexity into logical steps.
- Understanding of, or experience in writing, end-user documentation such as maintenance manuals and software user manuals.
- Familiarity with IEEE software documentation standards and UML diagrams.

**Experiences that will help you thrive**:

- Diagramming experience with Visio and other tools.
- Experience in writing or editing technical documentation.
- Experience or familiarity with requirements management systems.
- Knowledge of IEEE standards, specifically IEEE-1558.
- Experience in using Jira.

**Why Join Quester Tangent?**
- **Expertise and Innovation**:At Quester Tangent, your ideas shape the future. We’re a community that thrives on creativity, tackling challenges, and celebrating innovation every step of the way.
- **Impactful Work**: We’re passionate about what we do. Every contribution you make at Quester Tangent plays a part in improving public transit, creating a meaningful impact in communities around the globe.
- **Career Growth**:We’re committed to your continuous development through mentorship and training. With us, your next career milestone is within reach, supported by a culture that cheers your every step.
- **Work-Life Balance**:We value balance. Whether in the office or working remotely, we encourage you to disconnect after hours so you can thrive both personally and professionally.
- **Inclusive Environment**:We’re an equal opportunity workplace that fosters a culture of inclusion. Here, we embrace differences, cultivating a caring, collaborative team, focused on learning and growth. Your unique contributions are recognized and celebrated.
- **Perks and Benefits**: We offer quarterly 'me days,' public transportation discounts, and free parking. Our monthly company events keep us connected, and our competitive salary and benefits package supports you and your family.

**How to Apply**:
Send your resume and optional cover letter that captures your fit for the role to Human Resources.

**Application Deadline**:
Open until filled.

**Work Arrangement**:
Hybrid

**Job Type**:
Permanent Full-time

Pay: $72,000.00-$95,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Saanichton, BC V8M 1Z6: reliably commute or plan to relocate before starting work (required)

Application question(s):

- What are your salary expectations for this role? (required)
- Do you currently reside in the Greater Victoria area? (required)
- Can you explain your eligibility to work in Canada on a permanent basis? (required)

Work Location: In person