Client Consultant Iii

2 months ago

Montréal QC, Canada Moneris Solutions Full time

**Your Moneris Career - The Opportunity**

Moneris was created as a joint investment between RBC and BMO Bank of Montreal (including Harris Bank) in December 2000. By maintaining the tradition of security and strength of our parent banks, today we are Canada's #1 payment processor, and one of North America's largest.

Reporting to the Manager, Client Consultants, you mandate is to maintain the relationship with clients to provide sales engineering, integration, and certification support for Moneris clients, including project management of integration projects.

**Location**:You will be based in our Montreal office and will work in a hybrid model.

**Reporting Relationship**: You will report to the Manager, Client Consultants.

**Your Moneris Career - What you'll do**
- Design and deliver high-quality client solutions throughout the complete client life cycle
- Support integration activities managing through to deployment independently or in-collaboration with technical integration SMEs.
- Manage routine and complex integration projects with limited or no support, escalating to senior resources or manager only when needed.
- Work with business groups, project teams and available data to understand and document our challenges and desired outcomes
- Solve complex integration problems through investigation with solution developer, certification team & technology partners or other methods.
- Collaborate with SME resources as well as other product and business groups to define, document, and implement complex client integration solutions
- Provides detailed pre-sales and post-integration consultation and API integration support to ISVs, merchants and/or their contracted solution providers and developers.
- Manages multiple client integration projects independently, acting as a SME in sales engineering, integration, and certification support for clients

**Your Moneris Career - What you bring**
- Bachelor's degree required; or equivalent work experience
- More than 3 years of proven experience working in in IT/ project management on large-scale enterprise initiatives ie government; banks; etc.
- PMP designation may be considered an asset
- Experience and knowledge with EMV a strong asset
- Previous experience in the payment industry a strong asset
- Bilingual French a strong plus

**Your Moneris Career - What you get**
- Learning & development programs and resources including unlimited free access to Coursera and an Educational Assistance Program
- Holistic approach to your well-being, with an Employee Assistance Program for you and your family, access to 24/7 virtual health care, wellness events and a supportive workplace culture
- A workplace committed to investing in Diversity, Equity and Inclusion (DEI) through various initiatives including, employee inclusion groups (EIGs), mentorship, DEI learning and workshops, educational events, and various resources including an internal DEI website and newsletter
- Company-wide paid year-end closure & personal time off (including religious, personal, and volunteer days)

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