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Corporate Travel Advisor

4 months ago

Montréal, Canada Direct Travel Full time

Corporate Travel Advisor - Bilingual - Remote
- Embark on the next step in your career journey with Direct Travel
- As a key member of the Canada West Region Team, the Corporate Travel Advisor will be responsible for the successful completion of comprehensive, accurate, cost-effective travel arrangements for Direct Travel clients within company policies utilizing corporate contracts and preferred suppliers in an efficient and professional manner.
- This position is a remote position.
- Expedition Expectations
Operate within detailed procedures
- Interact with traveler or travel arranger and provides 1st level of support for customer service and technical issues
- Ensure compliance of a clients travel policy while utilizing preferred vendors
- Follow company standards regarding procedures, utilization of tools, productivity, accuracy of work, and attendance
- Attend staff and training meetings for ongoing updates in travel industry and office procedures which may require you to work in the office if home based
- Maintain a favorable working relationship with all other company employees to foster and promote a cooperative working environment
- Work with hotel, car, rail to ensure client customer satisfaction
- Perform other duties as assigned
- Passport to Success
Must be bilingual English/French
- Minimum of five (5) years’ experience providing domestic and international travel arrangements
- Proficiency in Sabre GDS is required.
- Demonstrate knowledge and understanding of airline ticketing rules and regulations
- Proficient in producing lowest logical airfare within client’s policy
- Demonstrate in-depth knowledge of exchanging, reissue of tickets
- Ability to read, understand and follow client travel policies and guidelines
- Exceptional customer service skills
- Ability to meet and exceed required performance standards
- Accurate and detail oriented
- Ability to work under pressure and can deal with change and adversity
- Working knowledge of Microsoft Office, including Word and Excel
- Works well unsupervised as well within a group setting

Benefits Onboard
- In addition to Medical, Dental, and Vision benefits Direct Travel offers an employee rewards and recognitions program, Total Rewards Package which includes Wellness, Sustainability, DE&I initiatives, and Mental Health Support.
- Our Brand Voyage: About Direct Travel
Direct Travel is an EOE/AA/Veteran/People with Disabilities employer._

If you're ready to chart a new course and advance your career with the valuable moments and travel experiences that await, we welcome you to submit your resume for consideration at Direct Travel.