Maintenance Lead

4 months ago

Nanaimo, Canada REMAX Rental Pros Full time

**Maintenance Lead**

RE/MAX Rental Pros is experiencing phenomenal growth, and we have a career opportunity for a Maintenance Dispatcher on our team.

Who we are

RE/MAX Rental Pros specializes in residential property management servicing Parksville through to the Cowichan Valley. Trusted guides in our industry we bring peace of mind to our clients by protecting their investment through professional service, guidance, and advice. Based out of our Nanaimo office, our tight knit team enjoys a progressive and supportive working environment. We celebrate our success, and we remember to have fun. We treat each other, our clients, tenants, trades and partners with respect and genuine kindness.

You

You are dedicated to continuous improvement. You evaluate your success and failures, always asking the question “is there a better way”. You appreciate working in and contributing to a supportive team environment. You have a positive mindset, keep things in perspective and most of all you remember to have fun. You realize mistakes happen and that they are an opportunity to learn and improve. You enjoy an environment of open communication where we come together to solve problems as a group. You follow through on your commitments and are not afraid to ask for help and are always the first one to offer to provide it.

Job Responsibilities

**Customer Service and Dispatch**

The primary responsibilities of the role are:

- **Analyze and troubleshoot maintenance and repair requests and dispatch appropriate trades to complete the work where necessary.**_
- **Monitor trade progress and communicate updates to appropriate parties.**_
- **Organize and manage preventative maintenance programs for our portfolio of properties under management.**_
- **Obtain quotes and approvals on required repairs and maintenance.**_
- **Ensure properties are ready for move-in.**_
- **After hours emergency call rotation. **_

Skills and Qualifications

An interest and knowledge of residential construction and maintenance.

Must hold a BC driver’s license in good standing and have strong interpersonal skills (oral and written) to communicate with property owners, tenants, and contractors.

Proficient with MS Outlook, Word, and Excel including adequate typing speed.

A minimum of 1 - 2 years experience in a dispatch or maintenance role

Ability to establish priorities, work independently, and problem solve.

Hours: Monday to Friday 8:30 a.m. to 5 p.m.

Pay: $55,000.00-$65,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Vision care

Schedule:

- Monday to Friday

Application question(s):

- Do you hold a valid BC driver's license?

**Experience**:

- a Dispatch or Maintenance Role: 1 year (required)

Work Location: In person

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