Community Technician, Consumer Service Technician

3 weeks ago

Sherbrooke, Canada Bell Canada Full time

Req Id: 407379

At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world.

If you’re ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on the Bell team.

Bell’s Field Services team is proud to be the face of the Bell brand, performing the best installation and repair services and maintaining Bell’s network for our residential and business customers.

**Consumer Service Technician**:
Consumer Service Technicians are employees whose primary responsibilities are the installation, maintenance and repair of services provided to residential and small business customers. May perform installation, maintenance, repair and coin collection of payphone services.

**Education Requirements**:
Successful completion of either an electrical/electronic engineering technician program or engineering/computer technology program at a recognized technical training institute or a university science degree in engineering, computers or other relevant field.

**OR**

A High School Graduation Certificate combined with one (1) year of continuous related field work experience as a technician in a communications technology firm/department.

**OR**

A High School Graduation Certificate combined with successful completion of the 21 week Communication Technician Training Program from NS Community College or its equivalent.

**Ability Requirements of the Position**:
**Physical**:

- Climb poles on a daily basis (using ladders, spurs and other tools)
- Good color vision
- Lift heavy equipment
- Work effectively aloft

**Skills/Knowledge**:

- Communication skills - verbal and written
- Customer service skills
- Dealing with ambiguity
- Problem solving skill

**Other**:

- Successful completion of physical abilities test (as per job demands matrix) may be a requirement of the job
- Flying in helicopters and fixed wing aircraft to remote locations and oil rigs may be a requirement
- Travel using various modes of transportation in all kinds of weather
- Valid Driver's License

EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec.

**Additional Information**:
**Position Type**:Union
**Job Status**:Regular - Full Time
**Job Location**:Canada : Nova Scotia : Sherbrooke
**Flexible work profile**:Full-time in office (meaning that you will be required to perform your work on-site)
**Application Deadline**:01/20/2023

All team members are expected to reside in Canada and within a reasonable commuting distance from their work location to ensure that they are able to come to the office as required, whether the visit is planned or unplanned.

Created: Canada, NS, Sherbrooke

**Bell, one of **Canada's Top 100 Employers.

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