Automotive Service Advisor

4 weeks ago

Waterford, Canada Quick Lane Waterford Full time

**Automotive Service Advisor - Quick Lane Waterford**:

- Waterford, ON

**Quick Lane Waterford is Growing with Automotive Opportunities**

We're a newly renovated Automotive Maintenance & Repair Business, and we offer a friendly & professional environment. We have a well-established customer base, with repeat business that regularly comes our way.

We are in search of an Automotive Service Advisor who is professional & customer-focused. This individual will have Automotive Repair knowledge, and be able to perform maintenance duties such as oil changes and tire rotations, when needed.

We are located in the beautiful town of Waterford. At Quick Lane Waterford you can enjoy an opportunity to earn a great income without the hassles of a city commute. We provide outstanding benefits and paid vacation too

Learn all about this Automotive Service Advisor opportunity by contacting us today

**About this Role**

As a Automotive Service Advisor at Quick Lane, you will have superb customer service skills, ability to work effectively under pressure, perform light maintenance work (such as oil changes & tire rotations), excellent communication skills, and confidence to present recommended service work to customers that will earn trust and foster on-going relationships.

**Duties and Responsibilities**: perform maintenance work, greet customers via telephone and in person, provide professional customer service by listening carefully to enquiries and requests, ask questions to identify service needs, resolve customer concerns and sell additional services when appropriate, estimate cost and completion times/settle customer accounts, communicate with customers about status of work, coordinate activities to ensure repair work is fixed right the first time and completed on time, obtain customers' written approval on all repair orders at the time of the write-up or when closing additional add-on sales, inspect every finished repair order for proper completion, pricing accuracy and legibility, deliver the vehicle in perfect condition every time, and follow up with customers to ensure complete satisfaction.
- *Please note: Previous Automotive Service Advisor Experience will be considered a strong asset, as well as experience using CDK. In addition, Automotive Repair Knowledge is a must, and physical ability to perform Automotive maintenance duties._

**Job Types**: Full-time, Permanent

**Salary**: From $18.00 per hour

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Waterford, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- service advisor: 1 year (preferred)
- Automotive Maintenance: 1 year (preferred)

Work Location: In person

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