Service Advisor/writer

**Location: Waterford, ON**

**Type: Fulltime, Permanent**

Delta Power Equipment is a full-service equipment dealership with 400+ employees providing sales, service and parts support at multiple locations across Ontario. Delta Power Equipment is looking for people who are passionate and who want to make a difference in the lives of our customers.

**SUMMARY OF POSITION**:

- Assist the Service Manager with the daily operations of the service department
- Book appointments for unit service or repairs.
- Open work orders and enter descriptions as work is completed.
- Monitor the status of work in progress and warranty work orders to ensure timely completion, according to deadlines.
- Manage the time clock for all employees within your dealership store location.
- Track service monthly labour, reworks, aftersales, training charts, shop supplies, service expenses and technicians’ hours worked.
- Update units being transferred to different stores.
- Handle customer inquiries regarding work in process, appointments and return phone messages promptly.

**WHAT WE ARE LOOKING FOR**:

- Knowledge of the agricultural industry and related equipment would be an asset.
- Basic understanding of MS Office (Word, Excel, and Outlook)
- Strong attention to detail and organizational skills.
- Proven data entry, data editing and typing skills.
- Able to effectively communicate both verbally and in writing.
- Strong work ethic and positive team attitude.
- Strong customer service and troubleshooting skills

**WHAT WE OFFER**:

- A safe and rewarding environment to develop their careers that reward and grow the with individual
- Competitive compensation
- **Group Registered Retirement Savings Plan (GRSP)**:

- **Extended health benefits**:

- **Bonus Programs**:

- Employee **discounts** and other **perks**.

**TO APPLY**:
To learn more about Delta Power Equipment, please visit our website

Thank you for your interest in Delta Power Equipment
- Delta Power Equipment is an equal opportunity employer and will make accommodations available, upon request, throughout the entire recruitment process._