Parts Advisor

2 weeks ago


Abbotsford, Canada Braber Equipment Ltd Full time

**Parts Advisor**

**Key Responsibilities include, but are not limited to**:

- Process incoming sales orders using our ERP system (Syspro) and provide exceptional customer service and support
- Assist customers with a variety of requests, including: recommending products, updating shipping statuses, and trouble shooting issues
- Maintain an efficient sales process through spreadsheet maintenance, data entry, and tracking sales orders
- Issuing Returned Goods Authorizations and coordinating warranty activities with our customers and internal departments
- Other duties, as required

**Qualifications**:

- Agricultural or automotive mechanical knowledge required (Agriculture preferred)
- Excellent written/oral communication and organizational skills
- Exceptional customer support experience and skills
- Comfortable in a fast-paced environment and able to function well under pressure
- Strong attention to detail, with the ability to multi-task and prioritize
- Positive “Can-Do” attitude and results-oriented focus
- Mechanical aptitude is an asset
- Sales experience is an asset

**Hours of Operation**:Monday
- Friday, 8am-4:30pm. However, additional hours may be required in order to fulfill job duties. Compensation is commensurate with experience.

**Employee benefits include**:
Life Insurance, Travel Insurance, AD&D, Health and Dental and an Employee Assistance Program.

**Braber Equipment** is an equal opportunity employer. We thank all applicants; however, only those considered for an interview will be contacted.

**Job Types**: Full-time, Permanent

**Salary**: $24.00-$25.00 per hour

Expected hours: 40 per week

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Experience**:

- parts: 2 years (preferred)

Ability to Commute:

- Abbotsford, BC V2S 7P1 (preferred)

Work Location: In person


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