Claims Advisor

3 weeks ago

Québec, Canada Desjardins Full time

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

Job Level

NV-08

As a Road Claims Advisor, you will help oversee and maintain business relationships with members and clients for any claim following a loss.

Your role will be to oversee highly complex member/client home insurance claims or moderately complex accident and bodily injury claims. You will investigate the circumstances and proceed with the claims.

You will help solve problems through analysis and by capitalizing on your comprehensive knowledge of this line of business. Able to make quality decisions, you will develop solutions, negotiate the accident settlement and reach an agreement with the member, client, third party, or any other stakeholder.

You will advise and coach clients, and represent and commit the organization when reaching an agreement with them. Therefore, excellent interpersonal skills are an essential requirement.

General Information on the Position

Other working conditions- Must have a valid driver’s license- The work arrangement for the position is full-time telework #LI-Remote- Number of jobs available : 5

**Qualifications**:
- General college diploma in a related field- A minimum of 4 years of relevant experience

Please note that other combinations of qualifications and relevant experience may be considered- For vacant positions available in Quebec, please note that knowledge of French is required

Desjardins Cross-sector skills

Action oriented, Customer Focus, Differences, Nimble learning

Key competencies for the job

Work Location

6777, boul. Guillaume-Couture Lévis

Trade Union

Non Syndiqué

Unposting Date

2023-08-4

Job Family

Member/client sales and service (FG)

Desjardins Group is the largest cooperative financial group in Canada, and one of the largest employers in the country. It offers a full range of financial products and services and is home to a wealth of expertise in property and casualty insurance, life and health insurance, wealth management, services for businesses of all sizes, securities brokerage, asset management, venture capital, and secure, leading-edge virtual access methods.

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