National Operations Coordinator, Value and Risk
1 month ago
JLL supports the Whole You, personally and professionally.
As the National Operations Coordinator, you will play a critical role in managing projects and ensuring a smooth flow of operations. We will rely on you to oversee projects and project timelines, coordinate new programs, and drive team initiatives forward. We are looking for an individual who possesses an entrepreneurial mindset and a proactive "get it done" attitude - someone who will act as the glue that holds our team together across the country. Beyond being a team player, this role requires exceptional attention to detail, strong organizational skills, and financial literacy.
The National Operations Coordinator position is office-based and reports directly to the Head of Value and Risk Advisory in our Toronto office. This role offers an exciting opportunity to join a well-established, industry-leading firm and make a significant impact on our operations and success.
Value and Risk Advisory at JLL is a global network of more than 1,700 professionals, operating from 44 countries, to deliver expertise across the commercial real estate spectrum. Globally, the platform appraises more than $3 trillion annually, and we believe that a diverse and inclusive team of professionals is critical to our ability to provide unique and innovative perspective.
With local professionals in British Columbia, Ontario, Quebec and Alberta, our Canadian team is a ‘Best-in-Class’ national valuation platform, servicing the needs of many of the nation’s largest Pension Funds and Institutions. At this time, the group focuses on valuation assignments of ‘Core 4’ real estate assets (Retail, Office, Industrial and Residential), with some localized specialization in multi-family, seniors housing, and hotel properties.
**WHAT YOU’LL BE DOING**:
Work closely with the national leader on various strategic initiatives and tasks related to the growth of Value and Risk Advisory in Canada.
Execute and lead operations projects, as discussed with both the Head of Value and Risk Advisory in Canada as well as other JLL leaders.
Maintain constant communication with the national group to ensure proper operation standards are in-place. Help manage, motivate and support the group as a whole.
Support existing hires in terms of technology needs, process improvements, etc. to enhance productivity.
Support efforts to produce local, regional, and national employee and client events.
Collaborate with other company departments (IT, HR, Finance, etc.) to ensure best operational practices are being applied.
Help implement a national onboarding program, and assist new hires with their transition to JLL.
Assist in the monitoring of financial data and production KPIs to manage budgets and forecasts.
Any other reasonable duties and responsibilities that may be assigned.
**WHAT YOU BRING**:
3+ years work experience as Operations Manager or similar role
Demonstrated proficiency with all applicable software packages including but not limited to: MS Windows; MS Office, including MS Word, Excel, Outlook, and PowerPoint; Adobe Professional, X, or Standard
Degree in business, operations management or related field
Excellent verbal and written, and interpersonal communication skills
Excellent time management and organizational skills
Able to adapt and prioritize, meeting deadlines, in a fast-paced environment
Operate with a sense of urgency, quickly responding to Stakeholders
Detail oriented with strong analytical skills
Ability to work well independently with an ability to work collaboratively with others
Must be proactive and take initiative
Must be able to maintain confidentiality, utilize judgment, and work with mínimal supervision
**WHAT’S IN IT FOR YOU**:
Join an industry leader and shape the future of commercial real estate
Deep investment in cutting-edge technology to power your work
Comprehensive and competitive benefits plan
A supportive, caring and diverse work environment designed for your growth and well-being
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
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