Transformation Specialist

2 days ago


Mississauga, Canada HealthHub Solutions Full time

Exciting things are happening at HealthHub We strive to make a difference in healthcare in Canada. We work as a team to understand our customers' needs, remove barriers, and support beneficial change in the healthcare community. Our ultimate goal is to improve health care in Canada by helping Doctors do more medicine, Nurses do more nursing, and Administrators be more productive in serving their patients.

**Purpose**:
The Transformation Specialist works hand in hand with the Project Management and the Delivery Services teams at HealthHub. They serve a critical role in ensuring the success of a deployment both to new clients, and the success of new software features/offerings to existing clients. They are strong at navigating change management, specifically applied in a healthcare setting.

**Responsibilities**
- Works directly with clients to deliver onboarding and training following installation at new client hospitals leveraging HealthHub services.
- Driver of change management in hospital, who facilitates seamless integration of HealthHub’s service offerings into hospital workflows.
- Responsible for development and delivery of approach to ensure relevant hospital stakeholders remain informed about HealthHub services and processes, following initial deployment.
- Supports internal onboarding and continuous training of the Delivery Services team.
- Moderate travel required to deliver turn-key in-person training onsite to hospital staff in the context of myHealthHub deployments and pilots.

**Skills & Abilities**
- Ability to work effectively and communicate across all levels in an organization
- Ability to manage multiple tasks/projects simultaneously
- Proven ability to develop and maintain schedules with Project Management software
- Committed to expanding technical and business expertise
- Effective written and oral communication skills
- Strong collaboration, partnering and people skills
- A strong interest in the field of medicine, technology, and innovation
- Ability to work in a fast-paced environment with limited direct supervision
- Analytic, creative and business focused problem solving

**Qualifications**
- A Degree or Diploma in Business, Healthcare or related field
- Minimum of 4+ years of experience working in the healthcare industry
- Experience working with teams of internal and external people from varied disciplines and backgrounds
- Change management experience in a hospital setting is an asset
- Experience designing training materials and delivering information to a lay audience is an asset
- Bilingual in English and French is an asset



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