Student Mobility Advisor

2 weeks ago

Etobicoke, Canada Humber Full time

**Student Mobility Advisor, Office of the Registrar - Appendix D**
- (26872)

**Find Your Spot at Humber**

If you are interested in higher education and are looking to contribute to the largest polytechnic College in Ontario as we shape the future of our students and communities, here is your opportunity to join our team.

At Humber, our career paths open up a world of infinite possibilities for you to explore. People are at the heart of the Humber experience. Here, every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means to be a leader in polytechnic education. Humber employees are a diverse group of committed, caring and fun-loving

people. We learn and grow together. We take finding and growing the right talent very seriously. We strive to find and nurture extraordinary employees who bring their best each day.

Humber is a place like no other. Here you will “Find Your Spot” and build a career and future that grows as we grow. In this rich, diverse workplace, we encourage innovation ideas. We support you to find deep meaning and purpose so that you can be proud of what you do and where you work.

The Office of the Registrar supports and celebrates student success. We provide students and the campus community with support through the distribution of key information, high-quality service delivery and the maintenance of essential systems and processes. Our dedicated staff work in a myriad of areas including Student Recruitment, Admissions, Academic

Records, Convocation, Customer Service, Fees, Financial Aid, Registration & Course Scheduling, Reporting, Student Systems, and Transfer Services at both our North and Lakeshore campuses. We are a collaborative team that welcomes innovation, upholds a culture of inclusiveness and respect, and supports wellness.

**Job Details**

Position Title: Student Mobility Advisor

Status: App D Contract

Hours: 35hrs/wk

Faculty/Department: Office of the Registrar

Campus/Location: North/Lakeshore Campus **this is a hybrid position - the successful applicant must be comfortable working on-site (at either the North or Lakeshore campus) at minimum three (3) days per week**

**Salary**: Min $28.56 - Max 33.11 (Payband F)

**What you will do**:
Under the direction of the Manager, Student Transfer Services, the Student Mobility Advisor develops, coordinates and processes transfer credits and prior learning assessments in support of previous related academic and work experience. As part of Humber’s Strategic Plan to Enhance Student Choice by: Expanding Degrees and Pathways, the incumbent is the

The incumbent provides information and communicates with prospective students, applicants, guidance counselors, parents, faculty, and college administrators regarding a broad range of transferability options. They will analyze and recommend solutions or enhancements to transfer related processes; advocate and support students with transfer credit enquiries

and options. Additionally, the incumbent will create and update communications both in hard copy and online when information is revised, or new information is obtained regarding transfer credits, pathways, and Prior Learning Assessment Recognition. Through training sessions, the Student Mobility Advisor will train staff on new initiatives, revisions to the current

process and highlight Ministry changes that impact transferability opportunities.

**What you bring to the role**:
**Education**: A three year diploma/degree or equivalent in Business/Public Relations.

**Experience and Skills**:

- Three years related work experience.
- Ability to work in a highly automated environment
- Demonstrated use of initiative both in planning of work and in taking a pro-active approach to addressing customer concerns. Escalating complaints and concerns if necessary to management.
- Consistent attention to detail. Demonstrated organizational skills and ability to handle multiple tasks, frequent interruptions, fluctuating volumes and ongoing deadlines.
- Superior communication skills with the ability to explain complex processes
- Thorough knowledge of the secondary school, college and university system. In addition, some knowledge of the educational systems of other provinces and countries.
- Leadership skills and the ability to work independently.
- Ability to train and motivate a team.
- Excellent presentation skills.
- Proficiency in Microsoft Office Suite, especially Microsoft Excel.
- Demonstrated proficiency in student information systems, especially relational databases.
- A valid driver's license and access to a reliable vehicle is required.

**Successful Applicants**
- **M**ust have access to a reliable internet connection.
- Must have a suitable and private work space to take calls from home/remotely.
- Should be comfortable working from home/remotely and on-site as we are utilizing a hybrid approach at this point in time. There could be changes to this approach pending direction from g

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