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F&i Manager

4 months ago

Orangeville, Canada Royal Chevrolet Cadillac Inc. Full time

Royal Chevrolet Cadillac Inc is looking for an **Financial Services Manager** in Orangeville

The F&I Manager is responsible for developing ongoing and long-term relationships with customers. The F&I Manager is knowledgeable in matters of financing, insurance and warranties. As a team player the F&I Manager strives to develop collaborative relationships throughout the dealership.

**Job Duties**:

- Responsible for selling financing, mechanical repair service contracts, GAP insurance, credit insurance and other Aftermarket products to clients.
- Utilization of dealership management systems and procedures to deliver exceptional customer service.
- Maintain a current knowledge of manufacturer products, rebates, financing, leasing and incentive programs.
- Read, understand and adhere to all rules, regulations and procedures as required by the employer.
- Work in strict compliance with the laws of Ontario and Canada.
- Ensure all work performed is thorough, accurate and completed on time.
- Maintain all reports and records as required by the manufacturer, dealership and suppliers.
- Attend sponsored training as scheduled.
- Ensure quotes for products and services are competitive.
- Establish and maintain strong and professional relationships with all financial institutions, manufacturer finance center's and third-party vendors.
- Keep customers and staff updated on the progress of a vehicle delivery.
- Consistently meet and exceed customer expectations.
- Handle and resolve customer complaints in a courteous and professional manner, insuring a positive outcome and maintaining a high level of customer satisfaction.
- Valid OMVIC certification an asset.
- Possess a valid driver’s license and a clean driving record.
- Professional attitude and appearance.
- Ability to work in a team and possesses strong interpersonal skills with an upbeat and engaging attitude.
- Excellent listening skills.
- Self-motiving with excellent work ethic
- Ability to problem solve and high attention to detail.
- Loves a fast pace environment.
- Computer skills and understanding of technology.
- Experience with Dealership Management Systems considered an asset.

**Why Work for Royal Chevrolet Cadillac**:

- We offer one of the best pay plans in the industry
- Health Care and Dental Benefits
- Excellent work environment
- Sole Proprietor Ownership

Go to our website to see more about our company and the many reasons why you will want to work for us

We do thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest